Assistant Marketing Manager

Job Summary Assists the In-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team. Assists in the interviewing, hiring, supervision, training, development, and behavior/performance management of associates. Essential Job Responsibilities Responsibilities include, but are not limited to: Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution). Maintain total site marketing penetration standards set by management. Run daily reports including Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports including Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management. Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.). Other duties as assigned. Travel Requirements Minimal. Minimum Requirements and Qualifications Education High School Diploma, GED, or equivalent. Training Requirements None. Knowledge and Skills Excellent verbal and written communication skills; must maintain a high level of professionalism at all times. Ability to effectively coach, counsel and motivate direct reports. Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners). Ability to efficiently multi-task. Ability to negotiate effectively. Working knowledge of marketing databases. Ability to recruit, train and develop employees. Ability to lead by example. Detail oriented and accurate. Ability to carry out responsibilities in accordance with the organization's policies and applicable laws. Demonstrated problem solving ability. Technical Skills Maintain up to date knowledge on all company systems such as Mainframe, Focus and CRS. Experience Two (2) years marketing experience required, primarily in vacation ownership industry. Experience equivalent to the education requirement may be accepted in lieu of the education requirement. How You'll Be Rewarded Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Compensation Generally starting at $43,888 - $90,000 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. Equal Opportunity Employment We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to View email address on click.appcast.io, including the title and location of the position for which you are applying. #J-18808-Ljbffr