Residential Plumbing Service Technician

Job Description

Job Description

Parks Heating, Cooling, Plumbing & Electrical has proudly served homeowners across the Charlotte Metro Area for more than 50 years, and our home base in Indian Trail, NC is where it all comes together. We’re growing, and we’re looking for an experienced Plumbing Service Technician who takes pride in quality work and wants to build a lasting career with a company that invests in its people.

At Parks, our team is our greatest strength. We believe in giving our technicians the training, tools, and support they need to do their best work and grow with us. If you’re ready to join a respected, established company where your skills are valued and your future matters, we’d love to meet you.

Reasons to Join Parks:

• Up to $50/hr with Bonuses, Commissions and Spiffs!
• We have Techs making over $200k a year!
• Our average technician makes $100k a year!
• Company sponsored Health insurance benefits (Medical, Vision, Dental).
• Company sponsored PTO plus 5 Paid holidays.
• Company Sponsored retirement plan (401k Retirement Plan with a 3% company match).
• Paid on-going training.

Responsibilities:

• Understand the plumbing system in order to accurately troubleshoot and diagnose plumbing issues.
• Physically capable of going through crawlspaces and attics when necessary.
• Know how to educate customers and provide detailed option sheets with the right products and services.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Ability to make repairs and properly test for functionality and leaks.
• Understand service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, timecards, curbside feedback and option sheets.

Qualifications:

• Three (3)+ Years of residential plumbing service experience.
• Knowledgeable of local plumbing codes and ability to make on-the-job applications.
• Develop proven track record in soldering, fixture installation, leak detection and repair.
• Continued education and training.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.

Please submit a copy of your resume for consideration.

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