Front Desk Agent (Overnight)

Raleigh, United States Stratton Amenities is seeking a dependable and detail-oriented Overnight Concierge to support a luxury residential community. This role is responsible for maintaining a secure, professional lobby presence while managing front desk operations during overnight hours. Key Responsibilities Maintain a secure and attentive lobby presence throughout the shift Monitor building access, verify guests, and enforce all entry protocols Conduct routine property checks in accordance with site procedures Answer and route phone calls, assist residents with overnight requests Manage packages, deliveries, and key control as applicable Document incidents, unusual activity, and complete accurate shift reports Ensure the front desk and lobby remain clean, organized, and presentable Escalate emergencies or issues to management or appropriate authorities Qualifications Prior concierge, front desk, hospitality, or security experience preferred Strong judgment and ability to remain alert and engaged overnight Professional communication and demeanor Reliable, punctual, and able to work independently Comfortable handling extended quiet periods without loss of focus Basic computer skills and ability to learn property systems Requirements Must be available for overnight shifts Must be able to stay awake, alert, and responsive throughout the shift Must pass a background check Compensation Competitive hourly rate based on experience Equal Opportunity Employer Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics. #J-18808-Ljbffr Zohorecruit