Drain Technician

Summary Primarily responsible for performing residential and light commercial drain cleaning and hydro jetting. Light plumbing repairs may also be required. Responsibilities Be on time and alert for assigned shift and work entire shift as scheduled. Responsible for time management of jobs scheduled each day. Check in with the client at the beginning and end of each task to make sure they are aware of everything going on throughout the entire visit. Obtain client signature prior to completing any work as well as after the work is completed. Turn in checks, or cash at the earliest convenience for processing. Ensure all materials used for each task are properly inputted into Service Titan. Respond to all office communications in a timely manner. Check in as needed to ensure office dispatcher and/or field supervisor are aware of your status. Secure parts and tools needed throughout the day for various jobs as required. Consult field supervisor or dispatcher in times of uncertainty. Ability to communicate with customers in a clear, confident manner throughout the entire service so that they are aware of what is going on inside their home/business. Ability to adjust your communications to provide the best customer experience possible. Ability to create detailed job notes in the customer’s account for future reference. Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interaction. Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness. The ability to maintain a clean and organized workspace both in a customer’s property and your company vehicle. Maintain a professional and presentable appearance in accordance with company standards, as this role involves regular interaction with clients, customers, or the public. Maintain assigned truck, including gas, checking oil levels, and ensuring regular preventative maintenance is performed. Inform fleet manager of any issues that arise with the vehicle in a timely manner. Maintains inventory of parts, supplies, and tools in assigned vehicle needed to perform work. Obtain parts, supplies, and tools from inventory or request ordering from Purchasing. Must understand current company policies and abide by such policies. Must consider safety one’s primary job, both for personal, co‑worker and public benefit, and must have general knowledge of safe working practices and of MO‑OSHA requirements. Qualifications Candidate must have a minimum of 2 years of experience. Pass a drug test & background check. Must understand English in a competent manner in order to clearly communicate questions, instructions or safety concerns to coworkers and supervisor. A valid driver’s license and clean MVR. Ability to perform multiple technical tasks to include operating equipment, adhering to safety practices, and planning/managing difficult tasks. Local building codes and safety regulations. Good mechanical aptitude and problem-solving skills. Basic math and measurement skills. Ability to follow instructions and work well as part of a team. Physical fitness and the ability to work in various conditions, including tight spaces, heights and hot and cold temperatures. Strong work ethic, reliability, and punctuality. Willingness to learn and adapt to new technologies and industry trends Benefits Pay Range $70,000-$150,000 Three Kaiser Medical Plans to select from with a 100% Company Paid Option Dental & Vision Insurance Voluntary Life Insurance & Accident Coverage options Company Paid Short Term Disability, Long Term Disability & Basic Life Employee Assistance Programs 401K Plan with 4% Company Match Paid Vacation & Paid Sick Time Maternity & Paternity Pay Bereavement Pay Company Paid Gym Membership, Costco Membership & Chiropractic Care Company Paid Uniforms Provided Tool Account Program Weekly Payroll #J-18808-Ljbffr