Receptionist - State Farm Agent Team Member

Responsive Recruiter

Benefits include hiring bonus, 401(k), bonus based on performance, competitive salary, flexible schedule, opportunity for advancement, paid time off, training & development.

About Our Agency: With four years in business and 18 years of experience with State Farm, I lead a small but growing team that currently includes two others, and we're looking to expand to 4-5 team members. Our perks include a 401k, short-term disability, life insurance, paid time off, and sick leave, with plans to add health insurance by the year's end. Our culture is all about "work hard, play hard"—we enjoy a drama-free environment where everyone supports each other, covers when needed, and has fun along the way. We're a unique group; two of us are working moms, and I bring 14 years of claims experience from the Catastrophe Team, having worked in over 20 states. Plus, we're all Nebraska natives! If you're ready to join a dedicated, supportive team, we'd love to meet you!

Role Description: Jennifer Ulrich - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

Qualifications: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $34,000.00 - $40,000.00 per year.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Lincoln, NE and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.