Technical Consultant - Patient Monitoring

Responsibilities Provide technical recommendations that best suit the environment based on customer requirements Support the transition from a break fix operating model to a customer solutions focused operating model Drive continuous improvement of implementation methodology and service offerings Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners Coordinate project resources and tasks, enabling team members to focus on customer deliverables Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes Adhere to established training, quality, and safety requirements Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems Travel across the specified geography, which may require occasional overnight stays and travel by air and/or train. Requirements 1+ year of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred Network configuration and/or troubleshooting experience Cisco Certified Network Associate (CCNA) certification (or required to obtain within 12 months from beginning of employment) Bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience Must be able to successfully perform minimum physical, cognitive and environmental job requirements with or without accommodation for this Field Service position Must be able to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment Must be able to work flexible hours (based on business needs to include overtime, weekends, and on-call rotations) #J-18808-Ljbffr