Children and Family Services Specialist 1 (NY HELPS)

Job Title

This position exists in the Division's Bureau of Child Care Assistance and will focus on the area of systems support. The primary responsibilities of this bureau are to administer the Child Care Assistance Program (CCAP) through oversight and partnership with the local departments of social services and legally exempt caregiver enrollment agencies throughout the state.

Tasks required to carry out these responsibilities include:

• Work to support and maintain the computer systems used to support the CCAP, including accepting applications, managing family and provider records, and issuing payments;
• Strategize solutions and implementation for a new comprehensive CCAP technology solution;
• Provide technical assistance regarding the CCAP to local departments of social services, enrollment agencies and other partners for computer system related needs;
• Test and evaluate system and training updates;
• Assist in regulatory and statutory interpretation;
• Contribute to the development and dissemination of policies, guidance, and regulations; monitoring activities, and training related activities;
• Support work related to the federal review, audits and oversight measures.

Additional duties will be discussed in detail during the interview.

Transfer: One year of permanent competitive or 55b/c service in this title or from a title eligible for 70.1 transfer into the Children & Family Services Specialist 1.

Open to the Public: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).* To be considered for appointment through NY HELPS, candidates must meet the open-competitive minimum qualifications for this position, which are:

• Six years of experience providing services to children and their families either in the inspection, management, or administration of: foster care programs; day care programs; adoption programs; domestic violence programs; youth detention facilities; or other providers of care, support, and assistance to children, assuring compliance for certification or licensing purposes; or providing, supervising, monitoring, or administering services for children, adults, or their families, including but not limited to: providing social casework, case planning, case management, counseling, crisis intervention, advocacy on behalf of clients, or direct investigation of potential abuse and neglect in one or more of the following settings: human services; juvenile justice; criminal justice; local departments of social services; or local voluntary childcare service programs.
• An associate degree may substitute for two years of experience;
• A bachelor's degree may substitute for four years of experience;
• A master's degree may substitute for five years of experience;
• And a doctorate may substitute for six years of experience.

Core operating hours for office-based positions within the agency are 8-5. Exact shift within that timeframe will be discussed at the time of the interview.

The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or other applicable legally protected characteristics. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. We are committed to the diversity of our staff, and encourage applicants from marginalized communities to apply. All people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an environment of inclusion that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff. Applicants of all backgrounds and experiences are encouraged to self-identify during the application process.