Dean of Enrollment Services (Registrar)

Dean Of Enrollment Services (Registrar)The Dean of Enrollment Services provides strategic leadership for the College's enrollment initiatives, translating enrollment goals into coordinated plans and measurable results. The role aligns recruitment and enrollment services to help students enter the College and progress toward their educational goals. As Registrar, the Dean safeguards the integrity of student records and ensures enrollment practices support student access, success, and compliance.Salary: $115,000-$120,000, annuallyWorkload: 100% full-timeSchedule: Weekdays with occasional evenings, weekends, and travelUnion: Non-RepresentedDepartment: Enrollment ServicesReports To: Vice President of Strategic Enrollment Management and Student SuccessPosition Number: 00012083This position may be eligible for hybrid work, per Everett Community College's Telework PolicyDuties & ResponsibilitiesStrategic Enrollment ManagementSupport the implementation of the College's strategic enrollment management plan with campus partners.Analyze enrollment trends and outcomes to assess progress, guide priorities, and recommend improvements.Oversee outreach and recruitment strategies that expand access and support enrollment goals.Oversee high school partnerships, dual credit, concurrent enrollment, and other specialized enrollment programs.Oversee the College's customer relationship management system to coordinate recruitment communications and enrollment follow-through.Coordinate enrollment practices with campus partners to support consistent administration of financial assistance.Enrollment ServicesOversee admissions, registration, placement, credentials, and veterans' services.Develop and improve enrollment policies and processes to provide accurate, timely, and accessible services.Coordinate registration calendars, priority enrollment, and communications for new and continuing students.Oversee residency, tuition waivers, and enrollment eligibility decisions in accordance with applicable requirements.Manage department budgets and funds, and recommend staffing and resource priorities.Oversee timely updates to the College catalog, enrollment publications, web content, and required compliance notices.Registrar and Student RecordsServe as the College's Registrar and subject matter expert on the Family Educational Rights and Privacy Act (FERPA).Ensure accurate student coding and timely recording and reporting of enrollment, attendance, grades, and credentials.Oversee graduation and athletic eligibility certification and enrollment and degree reporting to the National Student Clearinghouse.Maintain secure, confidential student records in accordance with institutional standards and applicable retention requirements.Determine employee access to student information systems to protect student information.Coordinate lawful release of student records, including responses to subpoenas, with appropriate College offices.Common Leadership DutiesSupport the mission, vision, and values of Everett Community College through courageous and ethical leadership, both college-wide and as a thought leader within the College's leadership team.Ensure that strategies supporting student access, success, and completion are appropriately prioritized, supported, and aligned with the College's mission, vision, and values.Work as member of the College's leadership team in support of shared goals across the institution, regardless of administrative unit, making generous assumptions and conducting open-minded analyses of situations that can assist all parties in learning from failures and creating successes.Commit to a "Yes, And" culture by demonstrating the value of a cohesive, intentional, and positive environment that brings out the best in everyone (e.g., being present and listening, making each other look good, embracing change and failure, and choosing positivity).Personify leadership that fosters diversity, equity, and inclusion, and that is transparent, positive, visible, and ethical in its service to students, the College, and the community.Train, supervise, and evaluate employees in accordance with College policies and applicable collective bargaining agreements, engaging in courageous conversations and appropriately using candor and principles of trust, honesty, humility, and compassion, while providing support and resources geared toward success, regardless of employee type.General DutiesSupport the goals and operations of the department, division, and College.Perform other duties as assigned to support departmental operations and campus needs.QualificationsRequired Education and Experience (or equivalent combination of):Bachelor's degree from an accredited institution in student development, education, leadership, or a related field.Five (5) years of progressively responsible administrative experience involving:Higher education admissions, registration, records, credentialsStrategic planning and implementationSupervision of professional and support staffBudgetary oversightRequired Knowledge, Skills, and Abilities:Knowledge of enrollment administration, student records, and applicable privacy and compliance requirements.Skilled in analyzing enrollment data to guide planning and assess progress toward goals.Skilled in developing and improving enrollment policies, processes, and student services.Ability to translate enrollment goals into coordinated plans and measurable results.Ability to communicate clearly, negotiate solutions, and collaborate across departments.Ability to provide responsive service and work effectively with diverse student and employee populations.PreferredMaster's degree in student development, education, leadership, or a related field.Experience developing, implementing, and leading strategic enrollment plans.Experience in Washington State's community and technical college system.Experience with Element451 or a comparable customer relationship management platform.Leadership CompetenciesParticipatory Management: Provides opportunity for assigned staff to participate in management decision-making when and where appropriate. Consistently seeks out appropriate information and input that ensure stakeholders perspective is considered.Approachability: Willing to take immediate time to actively listen to others. Considered "accessible" or can be depended upon to be available when needed. Responsive.Change Management: Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.Leadership: Leads by example, serves as appropriate role model to colleagues. Demonstrates confidence within area of expertise - promotes a cooperative work environment. Ability to appropriately apply leadership techniques to motivate, develop and guide employees.Visionary Leadership: Creates a clear, compelling vision. Communicates vision and gains commitment. Acts in accordance with vision. Displays passion and optimism. Mobilizes others to fulfill the vision.Data Literacy: Uses data as a key component to assess performance, in particular toward meeting College and unit goals in support of student success. Understands what data is available, internally and externally, and what story that data is telling in order to improve programs, services, and processes for serving students, other units, and the College's service district.Oral & Written Communication: Speaks clearly and persuasively in positive and negative situations. Listens and gets clarification. Responds well to questions. Demonstrates group presentation skills. Participates in meetings. Structures and conveys information clearly and effectively through both formal and informal documents. Reviews and edits written work constructively. Ability to tailor to audience in mind.Student Centered: Ensures attention, interest, activities and efforts are centered upon the best interest of students. Creates and supports an environment that enables learners to achieve their personal, academic, and professional goals. Provides courteous and helpful responses to all customers, whether they be students, general public, or employees from another department.Support for Diversity, Equity & Inclusion: Supports initiatives of the college and departments to expand the human qualities that differentiate our workforce and workplace. Exemplifies tenants of tolerance, acceptance, and interest in different viewpoints, cultures, and backgrounds and demands similar conduct of assigned staff and department.Accountability: Accountable for own actions, decisions, errors, mistakes and/or failures to act when appropriate. Accepts responsibility when given, understands what duties employee is responsible for and can be counted upon to carry out those responsibilities.