Facilities Maintenance Manager

Facilities Maintenance/Operations Manager

As the Facilities Maintenance/Operations Manager, you will manage safety and compliance, operations, personnel, and cost. You will be responsible for daily support activities, including:

• Management of site safety programs, including lock out/tag out procedures, hot work procedures, and other applicable safety policies.
• Maintaining appropriate Job Hazard Analysis for all work and developing JHAs as appropriate for new or altered work.
• Providing support to building operations and maintenance teams through developing solutions to sustain low operating costs.
• Performing evaluations and training teams to identify and eliminate waste, reduce operating/maintenance costs, and reduce system failures.
• Maintaining 24x7 operations of all critical building support systems (HVAC/Mechanical/Plumbing/Electrical/Lab support/etc.).
• Overseeing maintenance planning, scheduling, work order management, and resource allocation through familiarity with client and procurement systems.
• Developing detailed project proposals through comprehensive scope definition, cost estimating, and time-and-materials analysis, while providing end-to-end project management to ensure successful execution, on-time delivery, and customer satisfaction.
• Managing multiple subcontractors supporting facility operations and maintenance activities, including contractor onboarding, site access coordination, and on-site performance while ensuring full compliance with client safety, security, and operational requirements.
• Diagnosing equipment issues and leading the team to successful repair of equipment.
• Administering the Reliability Based Maintenance program that includes preventive, corrective, and predictive maintenance activities.
• Understanding the critical nature of the client's work environment including the particulars of a research facility.
• Keeping positive relations and a client partnering mentality.
• Projecting continuous improvement, setting goals/objectives, meeting the schedule, and Key Performance Indicators (KPI's).
• Demonstrating consistent, effective and efficient written and oral communication skills (client, employees, suppliers, subcontractors, management, etc).
• Maintaining consistent communication with management on key issues, potential client issues, and approach to resolutions.
• Performing all other duties as required.

As the Facilities Maintenance/Operations Manager, you will be expected to:

• Provide leadership to the operation and ensure an accident-free workplace.
• Establish performance expectations and conduct performance evaluations.
• Recruit, train, mentor, and develop maintenance team members.
• Provide coaching to improve technical competency, safety awareness, and professional development.
• Maintain standards for data entry in the Computerized Maintenance Management Systems (CMMS).
• Design, implement, and improve facility and maintenance performance KPIs.
• Utilize data analytics to identify trends, gaps, and opportunities for operational improvement.
• Develop dashboards and reporting systems that measure:
• Work order backlog size and completion rates
• Schedule adherence
• Work order status changes
• PM:Corrective ratio
• Among others
• Work in a team environment with a one team mentality; be friendly, respectful, empathetic, and professional to teammates and clients.
• Value and respect employee authenticity and demonstrate cultural awareness to create a memorable experience and a respectful workplace.
• Balance workload and multiple tasks while focusing on attention to detail and prioritizing assignments.
• Take initiative to resolve issues that arise and solve problems independently, shift priorities as needed or requested by management, and remain flexible.

Minimum Requirements:

• Bachelor's degree or equivalent trade school credentials.
• 8+ years of facility operations and maintenance experience including 5 years of facility operations and maintenance supervisory experience in a technical field.
• Technical knowledge of industrial electrical and mechanical systems with the ability to prioritize, assign, track, and trend equipment history.
• Demonstrated understanding of developing, managing, and improving KPI's.
• Staff management experience, including disciplinary action, hiring, terminating, and performance appraisals.
• Ability to obtain an appropriate driver's license issued by the State Department of Motor Vehicles, as requested.
• This position does not include sponsorship for United States work authorization.
• Some physical requirements include:
• Ability to read and understand information contained in a variety of documents or displayed on a computer screen.
• Ability to use a variety of office equipment and to operate a computer keyboard to access data bases, to send/receive messages and to prepare documents.