Program Manager

Program Manager – Order Management System (OMS) Transformation We are seeking an experienced Program Manager with 18-22 years of experience to oversee and manage a large-scale custom OMS build‑out on a modernized microservices architecture on GCP platform. The ideal candidate will have a strong background in program management and a deep understanding of multi‑channel order management systems, having managed at least one or two large‑scale order management transformations in the past. This role requires excellent organizational skills, strategic thinking, and the ability to drive projects to successful completion. Key Responsibilities Lead the planning and implementation of multi‑channel order management programs. Oversee coordination and management of project timelines, budgets, and resources. Provide strategic direction and guidance to project teams to ensure alignment with company goals. Monitor and report on project progress, identifying and mitigating risks as needed. Collaborate with cross‑functional teams to ensure seamless integration of multi‑channel order management systems. Develop and maintain strong relationships with stakeholders to ensure project success. Ensure compliance with industry standards and regulations throughout the project lifecycle. Drive continuous improvement initiatives to enhance program efficiency and effectiveness. Facilitate communication and collaboration among team members to achieve project objectives. Conduct regular reviews and assessments of project performance, implementing corrective actions as necessary. Provide training and support to team members to enhance their skills and knowledge. Manage project documentation and ensure accurate record‑keeping. Utilize data and analytics to inform decision‑making and optimize program outcomes. Top Skills End‑to‑end program governance for a large‑scale OMS transformation. Deep understanding of nuances involved in rewriting/re‑designing large‑scale retail/order management systems. Bringing in best practices of retail order management systems. #J-18808-Ljbffr TechDigital Group