shift leader
Taco Bell
Shift Manager
Note: This description only documents the time that is allocated to management tasks. The remaining hours are allocated to deployed hourly tasks in food preparation, production, guest service and cleaning.
The Shift Manager (SM) is an hourly position that serves to assist management in routine administrative and operational tasks within the restaurant. Focal points include: - Driving excellence in customer service - Maintaining company standards in product and facility specifications - Reviewing food handling procedures - Assessing operational processes The human resources responsibilities of a Shift Manager are limited to crew training and ongoing coaching and feedback for hourly employees. In addition, the Shift Manager may assume full responsibility for the opening and closing of the restaurant when management is unavailable. In these instances, the Shift Manager maintains administrative control of the restaurant but is not authorized to serve in a managerial capacity.
Principle Accountabilities
Customer Satisfaction/Product Quality
• Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards. • Conducts periodic food safety audits. • Provides on-going coaching and feedback to crew on customer service, product quality and speed of service.
Financial
• Shares with the Management team day-to-day responsibility for cash procedures such as bank deposits, making change, opening/closing safe and verifying drawers.
Operations
• Conducts daily inventory, completes shift-to-shift food safety audit and sets up daily control sheets. • Reviews facility and equipment readiness. • Monitors inventory, food preparation and order fulfillment on a daily basis to ensure adherence to company standards. • Monitors speed with service (SWS) performance and resolves bottlenecks to achieve SWS goals. • In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing.
Human Resources
• Provides ongoing coaching and feedback for crew employees. • Provides "hands-on" training for crew in Learning Zone.
- Shift Leader Location: Buckhannon, West Virginia Position Overview: The Shift Leader is the shift leader of the restaurant, focused on delivering sales and profit results through profitability, guest experience, people development, and operational excellence.SuggestedShift work
GPS Hospitality | Burger King
Buckhannon, WV5 days ago - ...documents the time that is allocated to management tasks. The remaining hours are allocated to deployed hourly tasks in food preparation, production, guest service and cleaning.The Shift Manager (SM) is an hourly position that serves to assist management in routine admini...SuggestedHourly payShift work
AppCast
Buckhannon, WV1 day ago $13 per hour
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Wendy's
Buckhannon, WV4 days ago - ...buzz and learn how to begin the career of your lifetime with the leader in the food service industry. If you enjoy delighting others,... ...Bring us your best and we'll pay it forward, literally! As a Shift Supervisor at Wendy's, you'll enjoy: ~ A competitive salary...Shift work
Wendy's
Weston, WV5 days ago
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