Quality Assurance Specialist

We are

Synechron is a leading global digital transformation consulting firm focused on financial services and technology organizations. Our specialties include end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering. Our 13 FinLabs serve as hubs where we innovate and develop cutting-edge business solutions.

Title: QA Specialist – AI Agent developer

Location: warren, NJ

Job Summary

We are seeking a QA domain expert with strong experience in AI development to design and build advanced QA Agents. This role is ideal for a QA engineer/developer who has transitioned to AI/ML, Large Language Models (LLMs), and agentic architectures. You will be responsible for architecting, implementing, and optimizing AI agents that automate, augment, and scale quality assurance processes within our engineering teams.

Key Responsibilities

• Analyze QA workflows to design agent architectures that automate requirement analysis, test generation, defect triage, and reporting.
• Build, fine-tune, and maintain QA agents using frameworks such as LangChain, OpenAI, LlamaIndex, or custom RL approaches.
• Engineer prompts and context strategies for LLM-powered test case generation, regression analysis, and intelligent reporting.
• Integrate agents with code repositories, CI/CD systems, test management platforms, and communication tools.
• Collaborate with QA, development, and AI/ML teams to collect requirements and continually improve agent performance.
• Implement agent validation, test coverage measurement, and reliability evaluation for agent-driven QA flows.
• Contribute to the continuous evolution of self-healing and adaptive QA agent features.
• Document agent design, workflows, evaluation metrics, and operational guidelines.

Required Skills & Qualifications

• Bachelor’s or Master’s in Computer Science, Engineering, or related field.
• 3+ years in QA engineering, automation, or SDET roles.
• 1+ years hands-on developing AI/LLM-based applications or agents (preferably for process automation or software quality).
• Strong programming skills: Python (must); knowledge of JavaScript/TypeScript, Java, or Go is an advantage.
• Proven experience with one or more of: LangChain, OpenAI API, LlamaIndex, Vertex AI, or similar agent and LLM frameworks.
• Experience integrating AI solutions with DevOps toolchains (Jenkins, GitHub, Jira, etc.).
• Deep understanding of software testing lifecycle, automation frameworks, and QA metrics.
• Clear communication skills with an ability to document and explain agent logic and technical rationale.

Preferred Skills

• Experience designing agents for software quality–test generation, autonomous triage, or regression analysis.
• Familiarity with RAG (Retrieval-Augmented Generation) and prompt tooling.
• Knowledge of agent frameworks (e.g., CrewAI, AutoGen, or similar).
• Contributions to open-source QA-AI tools or published research in autonomous QA.

We can offer

• A highly competitive compensation and benefits package
• A multinational organization with 48 offices in 19 countries and the possibility to work abroadLaptop and a mobile phone10 days of paid annual leave (plus national holiday
• Maternity & Paternity leave plans
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability
• RRSP with employer’s contribution
• A higher education certification policy
• Comprehensive Relocation Expense Coverage
• Commuter benefitsExtensive training opportunities, focused on skills, substantive knowledge, and personal development
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated cours
• esCoaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) grou
• psCutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
• A flat and approachable organization
• A truly diverse, fun-loving and global work culture

SYNECHRON’S DIVERSITY & INCLUSION STATEMENTENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.