Customer Service Rep (01629) - 32 Gannon Square

Customer Service Rep

Join our dynamic team as a Customer Service Representative at our Pevely, United States location! We're looking for an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.

Responsibilities include:

• Answering incoming phone calls and taking customer orders accurately and efficiently
• Preparing and making pizzas according to company standards and customer specifications
• Processing cash and credit card transactions with precision
• Delivering a great customer service experience by addressing inquiries, resolving issues, and ensuring customer satisfaction
• Maintaining a clean and organized work environment
• Collaborating with team members to ensure smooth operations during busy periods
• Assisting with various cleaning tasks to uphold store cleanliness and hygiene standards
• Handling multiple tasks simultaneously in a fast-paced environment
• Lifting and moving items weighing up to 25 lbs as needed

Qualifications include:

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and listening
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company policies and procedures
• Flexibility to work various shifts, including weekends and holidays
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Basic computer skills for order entry and processing
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a collaborative spirit
• Food handling experience is a plus, but not required
• High school diploma or equivalent preferred
• Must be able to pass a criminal background check

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.