Assistant Manager

Assistant Manager – Caribou Coffee At Caribou Coffee we create day‑making experiences that spark a chain reaction of GOOD ! This is our purpose. Our team brings this to life by focusing on what’s really important: TEAM, GUEST, BUSINESS . If you’re ready to work anywhere you can be yourself while making an impact on your community, building life‑long relationships, and serving the best coffee around, join our herd. Apply today and be part of the ‘Bou Crew! Position Overview The Assistant General Manager (AGM) is a GROWTH role intended to develop future leaders to think strategically about the store and globally about the future of the district and Caribou as a whole. This role requires stepping into leadership and possessing an insatiable hunger for development and growth. The AGM works in partnership with the General Manager in all facets to run the store and make an impact on the team and community. Core Responsibilities Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year Creates joy for everyone who walks into the store, teaching the team to do the same Champions an environment that fosters goal‑surpassing speed through effective deployment, in‑the‑moment problem solving and team motivation Takes responsibility for hitting sales goals through the connection between speed & service Leads problem resolution, showing calm, professionalism, emotional maturity, and a commitment to listening to understand Connects day‑to‑day behaviors to the end result as they develop a broad understanding of the Profit & Loss statement Organizes, executes, and improves upon administrative tasks and links them to overall business success Responsible for all store funds while on shift by enforcing cash‑handling policies Places, receives, and verifies orders; conducts inventory; controls waste and dates, rotates inventory when necessary Thinks holistically about the success of the store, focusing on not just the shift but the next one and beyond Seeks not just to solve problems but to understand root causes to create sustainable change Brings the Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love Fully embraces growth and development, bringing humility and curiosity to the team and role Brings a learner’s mindset to the role and asks: What do I want to learn? What else can I do? What other experiences can I have? Takes ownership of their own development and is hungry for feedback and improvement Leads with a global view of the Caribou brand at all levels Is a relentless culture champion, bringing purpose and values to life in every interaction Creates an open and trusting relationship with the GM Brings a competitive fire, seeking to hit or beat goals and win the game of creating day‑making experiences Skills and Qualifications Required: 1‑3 years of prior restaurant/retail experience with strong customer service commitment and orientation Must be able to work early mornings, evenings, some holidays and/or weekends Must be at least 18 years of age Preferred High school diploma or GED equivalent Valid driver’s license and reliable transportation 1 year of supervisory experience Physical Requirements The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations. Compensation Range $16.52 – $27.53 per hour (Starting pay is subject to Local and State Minimum Wage regulations. Ranges reflect what the employer reasonably and in good faith expects to pay for such position.) Location 1601 East 66th St, Richfield, Minnesota 55423 Equal Employment Opportunity Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. #J-18808-Ljbffr Caribou Coffee