Change Management Lead (OCM / Program Communications)

Change Management Lead (OCM / Program Communications) Contract

Charlotte, NC | Greensboro, NC | Raleigh, NC Duration: 6+ months CTH Our client, a top-tier management consulting firm, is seeking a Change Management Lead for a top-tier client. This role will drive Organizational Change Management (OCM) across a 3-year finance transformation program, ensuring consistent messaging, stakeholder alignment, and adoption for major platform changes across SAP S/4HANA, OneStream, and OFSAA.

Responsibilities

• Build and execute the program-level OCM strategy and integrated communications roadmap across the multi-year transformation
• Own enterprise messaging: key narratives, leadership communications, stakeholder updates, and program brand/awareness where needed
• Conduct stakeholder analysis and develop engagement plans across impacted groups (Finance, Operations, Technology, and partner functions)
• Partner with PMs and workstream leaders to embed change activities into delivery plans (readiness, impacts, resistance management)
• Create and manage OCM deliverables: change impact assessments, communication plans, stakeholder maps, adoption metrics, and leadership updates
• Coordinate closely with the Training Lead and client (SI) to align messaging with training cadence and readiness activities
• Establish feedback loops (surveys, office hours, FAQs) and track adoption/readiness metrics to guide interventions

Required Qualifications

• Bachelor's degree or equivalent experience
• 812+ years in OCM/change leadership, communications, or transformation roles (banking or consulting strongly preferred)
• Proven experience driving OCM for large-scale system implementations / finance transformations
• Strong executive presence with the ability to influence leaders and facilitate difficult conversations
• Excellent writing, storytelling, and stakeholder management skills; highly organized with attention to detail

Preferred Qualifications

• Experience supporting programs involving SAP S/4HANA, OneStream, OFSAA (or similar ERP/finance platforms)
• Familiarity with OCM frameworks/methodologies and measurement (e.g., Prosci/ADKAR or equivalent)