Director of Quality

Job Type : Full-Time Location : San Francisco Department : AI Infrastructure Supply Chain Reporting to : Senior Director, HW Quality & PLM |Work Location Type :#Hybrid
IREN is a leading AI Cloud Service Provider, delivering large-scale GPU clusters for AI training and inference. IREN’s vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada.
IREN is looking for a Director of Quality to own supplier quality across its AI infrastructure supply chain — setting the quality expectations suppliers must meet, writing them into contracts, assessing supplier quality systems, and leading supplier quality reviews. You'll lead the SQE/CQE team covering rack power and backup power devices, CDUs and liquid cooling components, transceivers, cabling and interconnects, and switches. Rack-level system quality and first article execution sit with peer teams in HW Quality & PLM; your focus is the suppliers and commodities that feed them. You'll report to the Senior Director, HW Quality & PLM, with a mandate to shape how IREN manages supplier quality at scale.
With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high performance compute. We belive that human progress is invaluable, but it should be done in the right way - responsibly, sustainably and having a positive impact on the communities we operate in.

Job requirements

• 10+ years of experience in supplier or commodity quality, including leading SQE/CQE teams; hyperscaler, AI cloud, data center, or network/server OEM experience strongly preferred.
• Proven supplier quality experience for electrical, mechanical, and electronic commodities such as rack power and backup power devices, liquid cooling components, transceivers and cabling, and network switches.
• Hands-on experience writing supplier quality agreements and quality exhibit content for supplier contracts.
• Deep working knowledge of supplier QMS audits and assessments (ISO 9001), APQP/PPAP, SPC, FMEA, and 8D.
• Working knowledge of Six Sigma and/or Lean Manufacturing principles.
• Experience establishing shared quality metrics, scorecards, and data feeds with global suppliers, using QMS and analytics tools such as ERP quality modules or Power BI.
• Strong executive presence and cross-functional collaboration skills; equally at home with suppliers, Sourcing, engineering, and senior leadership.
• Bachelor's degree in Electrical, Mechanical, or Industrial Engineering, or related field (or equivalent experience).

Preferred

• Strong technical understanding of liquid cooling technologies and applications (CDUs, smart valves, quick disconnects), high-speed optics, and data center switching.
• Certifications such as ASQ CQE, CQM/OE, CSQP, or ISO 9001 Lead Auditor.
• MBA or advanced degree in Engineering.

Other important requirements

• Pre-employment screening, including background check and substance testing may be required according to company policies.
• This role requires willingness to travel domestically and internationally to supplier and vendor sites, data centers, and industry events.
• IREN does not yet have an office in the Bay Area (a Santa Clara office is planned); until it opens, this role will work remotely, transitioning to hybrid on-site work once the office is established.

Job responsibilities

• Own supplier quality delivery end-to-end: define IREN's overall quality expectations for suppliers, including requirements, acceptance criteria, and escalation paths.
• Build and lead the Supplier and Commodity Quality Engineering (SQE/CQE) team, establishing best practices, KPIs, and governance cadences as IREN's supplier base scales.
• Define and maintain standard quality exhibits for supplier agreements — quality agreements, defect and corrective action terms, change notification, and warranty — and ensure they are captured into new and renewed contracts.
• Evaluate supplier quality management systems through audits and assessments against ISO 9001 and applicable standards, recommending approval status and setting a risk-based re-audit cadence.
• Establish aligned quality metrics, defect definitions, and reporting formats with suppliers so their data can be ingested into IREN data systems for analysis.
• Lead recurring quality reviews with suppliers covering performance, open issues, corrective actions, and improvement plans.
• Drive supplier corrective action (SCAR/8D) and supplier development, escalating suppliers with persistent performance gaps.
• Direct commodity-level quality work, including incoming quality, component failure analysis with suppliers (including review of RMA data), supplier manufacturing process controls, and review of product and process change notices (PCNs).
• Partner with the Sourcing team on quality exhibit content for supplier agreements and supplier performance as defined within those agreements, and participate in business reviews that include quality performance information.
• Partner with HW Quality & PLM peers to define a clear hand-off between commodity quality and rack-level system quality, and route field issues back to the right commodity supplier.
• Own the supplier quality scorecard and dashboards, driving continuous improvement in supplier defect rates and corrective action closure times.
• Drive supplier technology to meet delivery timelines per deployment schedule

The IREN Package

At IREN, we offer a highly competitive compensation package that includes base salary, annual performance incentives, and opportunities to build long-term wealth through equity programs. These offerings are part of our broader Total Rewards package, thoughtfully designed to support your health, well-being, and long-term success.

Compensation

• The expected base salary for this role USD $240,000-$300,000/annum.
  • Actual compensation will be determined based on factors such as experience, qualifications, and market data for the region.
• Total Compensation package may be inclusive of annual incentive bonus, equity (long-term incentive).
• Relocation or Living-out-allowance / per diem (as appliable and based on successful candidate circumstances)

Health & Wellness

• 100% company paid health insurance premiums (medical, dental, and vision) for employees, 75% company paid coverage for dependents
• Company-paid short-term and long-term disability insurance
• Voluntary life, critical illness, and accident coverage available
• Health Savings Accounts (HSA) – when combined with the High Deductible Health Plan
• Employee Assistance Program and wellness resources

Retirement & Financial Wealth

• 401(k) retirement plan with company match
• Access to financial planning and legal services

Time Off & Leave Programs

• Paid Time Off (PTO) and paid holidays

Growth & Development

• Internal skills training and advancement pathways
• Professional development to support certifications, continuing education, or role related training

Community & Culture

• Company events and team-building activities

IE US Operations Inc., the employing entity and proud member of the IREN group is an equal opportunity employer that is committed to creating an inclusive workplace. We are committed to evaluating qualified applicants and do not discriminate against protected characteristics under applicable legislation.

IE US Operations, Inc. “IREN” participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.