Livestream Production Manager

Join the Future of Commerce with Whatnot!Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.RoleThe Whatnot Seller Marketing team is responsible for growing our seller base – promoting the seller story, bringing more sellers to the platform and helping all seller build bigger businesses. This role will establish Whatnot as the leader in live stream production: raising the quality of our top sellers' streams and powering head-turning productions at in-person events and brand activations. It's a rare blend of production expert, program-builder, and seller-facing consultant; you'll be the go-to authority on OBS (Open Broadcaster Software)and pro streaming setups for our sellers, our field teams, and the engineers building our video tools. The program is new and already moving the numbers – you'll take it from scrappy to scaled.Success means more sellers streaming on pro-grade OBS setups and selling faster because of it, plus seamless, industry-leading productions everywhere Whatnot shows up in person.Run and grow our white-glove studio build-out program for top sellers: curate and source gear kits, keep warehouse and shipping running smoothly, lead 1:1 setup sessions virtually or on-site, and stay close through their first showsDesign and run live production for our presence at conventions and for major promotional streams (e.g. MrBeast, StreamerU), from cables, cameras and encoders to on-site displays and AV, working closely with our Events teamEvolve our scaled production education across Seller Academy, Help Center, YouTube, and in-app, so every seller can level up their setupBe an in-house subject matter expert: for the EPD teams building seller production tools, and evangelizing to the field team to multiply in-house knowledgeDefine success and track how production enablement affects seller performance – sales velocity, buyers per hour, watch time – and use it to decide where to invest nextBuild the operating model behind it all, including a bench of freelance or contract production talent you can call on when demand spikesWe offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, CA, Los Angeles, CA, or New York, NY hub.YouPeople who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.As our Livestream Production Manager, you should have 4+ years of professional experience and deep, hands-on live production chops – whether they come from your day job or a serious side pursuit.Specifically:Expert-level live streaming skills – you know OBS (or similar technologies) and are fluent across the full chain: cameras, capture, audio, lighting, encoding, and networking.A real love for the craft. You tinker, you follow new gear, and you're interested in the nuances when someone calls because the tech breaksCalm under pressure. You've run live shows where failure isn't an option, and you know how to prep, build in redundancy, and troubleshoot in real timeA knack for making technical things feel simple. You can coach a nervous first-timer through a setup over Zoom and represent Whatnot with polish in front of our biggest sellers and high-profile creatorsStrong operator instincts – you keep gear, shipping, schedules, and stakeholders moving without dropping a ball, and you measure what you shipTeacher and evangelist energy. You love spreading know-how – a hands-on workshop for our sales team, a how-to video for sellers, sharp field notes for engineers – and you're happy to chat up prospective sellers at a booth (our sales team handles the close)Willingness to travel often – typically 1–3 trips a month, including multi-day conventions, some weekends, and occasional international trips We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Los Angeles, New York City, Seattle, and San Francisco hubs. BenefitsGenerous Holiday and Time off PolicyHealth Insurance options including Medical, Dental, VisionWork From Home Support Home office setup allowanceMonthly allowance for cell phone and internetCare benefits Monthly allowance for wellnessAnnual allowance towards ChildcareLifetime benefit for family planning, such as adoption or fertility expensesRetirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationallyMonthly allowance to dogfood the app All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. EOEWhatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.