Business Analyst - L&D

Job Description

Job Description

Business Analyst - L&D

Location: Greater LA area, CA

Onsite Flexibility: Remote

Contract Details

• Position Type: Contract
• Contract Duration: 6 months
• Pay Rate: $16.00 $38.60 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

In this role, you will partner with Organizational Unit leaders, subject matter experts, and Human Resources to evaluate and enhance the effectiveness of enterprise-wide training programs. You will develop program evaluation strategies and measurement plans, define performance expectations and evaluation methodologies, and establish data collection and analysis processes. Using data from multiple sources, you will assess program outcomes, identify trends, and provide actionable recommendations that support current and future business priorities. You will also translate complex evaluation and operational performance data into clear, compelling insights that demonstrate program effectiveness and business impact.

Key Responsibilities

• Lead measurement strategies that demonstrate learning program impact and alignment to business objectives.
• Partner with leaders, program owners, SMEs, HR, and stakeholders to develop training evaluation strategies and success measures.
• Define performance objectives, metrics, evaluation plans, and reporting requirements.
• Conduct job, task, stakeholder, and learning needs analyses to identify performance gaps and business needs.
• Evaluate training effectiveness through participant feedback, learning outcomes, behavior change, and business results.
• Design and maintain surveys, assessments, and other evaluation tools aligned to performance objectives and KPIs.
• Collect and analyze quantitative and qualitative data from surveys, interviews, focus groups, observations, and business metrics.
• Translate data into actionable insights and recommendations that drive decision-making and continuous improvement.
• Develop dashboards and reports that highlight program performance, opportunities, and business impact.
• Present findings and recommendations to stakeholders, department leaders, and senior management.
• Provide functional leadership and guidance to analysts responsible for data collection, analysis, reporting, and dashboard development.
• Establish and maintain evaluation standards, methodologies, and governance practices across learning programs.

Required Skills

• Experience in training and development.
• Experience developing and implementing evaluation methodologies (e.g., questionnaires, focus groups, observations, interviews).
• Experience developing questionnaires with survey tools (e.g., Alchemer, SurveyMonkey, Qualtrics).
• Experience using the Kirkpatrick model to evaluate the effectiveness of training.
• Experience analyzing large amounts of complex data.
• Experience creating reports and dashboards.
• Experience developing and delivering technical presentations to both technical and non-technical audiences.
• Ability to prioritize multiple duties/projects, take the lead, and follow through on all assignments.
• Ability to work well under pressure, adjust to changing priorities, organize a heavy workload, take ownership, and follow through on all assignments.
• Ability to take initiative and accountability for the accuracy of information and for achieving results.
• Ability to work well in a team environment and perform with minimal supervision.
• Strong interpersonal and oral communication skills with a proven record of building relationships and communicating complex information in a concise and straightforward manner.
• Intermediate to proficient skills in Excel (Pivot Tables, Formulas, Graphs/Charts), PowerPoint.
• Excellent written and verbal communication skills.
• Strong team player who can collaborate effectively across cross-functional teams.

Preferred Skills

• Experience in developing company-wide measurement strategies.
• Experience creating dashboards using Power BI .
• Knowledge of SuccessFactors Learning (LMS).

Education Requirements

• Bachelor's or Master's Degree in Industrial & Organizational Psychology, Human Resources, or other related discipline.

Required Experience

• 5 7 years of combined experience in learning and development or training.
• Minimum 3 4 years of experience in an Analyst role.

Work Environment / Physical Requirements

• Remote: Candidates must be willing to use their own device with VDI.
• Must be based in the greater Los Angeles area (California) for onsite meetings as needed.

Important Notes

• Interview process: 45-minute panel interview conducted via video.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is one of the largest investor-owned electric utilities in the United States, serving approximately 15 million people across a 50,000 square-mile service territory in Central, Coastal, and Southern California a region it has powered for nearly 140 years. The organization is actively leading California's transformation to a net-zero economy, investing in grid modernization, energy storage, transportation electrification, and distributed energy resources. With an average employee tenure of approximately 20 years, this organization employs engineers, project managers, data scientists, operations professionals, business analysts, and learning and development specialists who are building the infrastructure that will define how energy is generated, distributed, and consumed for the next half-century.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-14668 Industry: Data & Analytics

#LI-Remote #gttic #gttjobs

\nCompany Description

Global Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.




There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link:




Awards

SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015