Manufacturing Order Manager Entry Level - PACS

Role Summary

Join the Order Management team supporting the Siemens Smart Infrastructure Electrification and Automation, Power Protection and Automation business at the new PACS facility in Wendell, North Carolina. You will help coordinate customer orders across SIPANEL engineered panel production, SIPROTEC 5 device production, and the SIPROTEC Return and Repair Center.

Working with experienced order-management professionals, you will maintain accurate order information, track milestones, and connect updates from engineering, procurement, production, quality, logistics, repair operations, and finance. You will learn how customer commitments become practical factory priorities.

This entry-level role is designed for a recent graduate or early-career professional who is ready to build experience in manufacturing, supply chain, and customer delivery. You will begin with defined orders and standard processes, with coaching and increasing ownership as your skills grow.

The ideal candidate is organized, curious, responsive, and comfortable working with data and multiple priorities. This is an individual-contributor role and does not include direct people-management responsibility.

You Will Make an Impact By

• Supporting assigned customer orders from acceptance and planning through production or repair, shipment, invoicing readiness, and closure.
• Entering and maintaining accurate sales-order, production-order, repair, requirement, and delivery information in SAP and related systems.
• Tracking order milestones, material availability, documentation, testing, quality status, and shipment readiness using standard reports and team routines.
• Coordinating routine status updates with engineering, material planning, production, testing, quality, logistics, repair operations, and finance.
• Supporting SIPANEL project orders and SIPROTEC 5 production and return-and-repair orders using established processes and guidance.
• Identifying missing information, delivery risks, or data issues and escalating them promptly with clear facts and documented follow-up.
• Preparing backlog, past-due, material-readiness, schedule, repair-turnaround, and delivery-status updates for operating reviews.
• Communicating order changes and action items clearly while keeping records current and following through on assigned commitments.
• Learning PACS products, SAP workflows, factory processes, and standard work while contributing ideas that improve data accuracy and handoffs.

You'll Win Us Over By Having

Basic Qualifications

• A bachelor's degree in Supply Chain, Business, Operations, Industrial Engineering, Logistics, or a related field.
• 0-2 years of relevant experience through employment, internship, co-op, military service, academic projects, or comparable practical work.
• Ability to organize information, follow defined processes, manage multiple priorities, and communicate when support or escalation is needed.
• Working knowledge of Microsoft Excel, including sorting, filtering, basic formulas, and maintaining accurate data.
• Clear written and verbal communication skills and the ability to work effectively with cross-functional teams.
• Ability to work on-site in Wendell, North Carolina, with schedule flexibility when required by production or critical customer commitments.

Preferred Qualifications

• Internship, co-op, project, or early-career experience in manufacturing, supply chain, logistics, customer operations, or production control.
• Experience using SAP or another ERP system for orders, materials, schedules, inventory, delivery status, or related transactions.
• Experience working with reports, dashboards, spreadsheets, or structured data to track actions and deadlines.
• Coursework or practical experience related to manufacturing systems, planning, inventory, logistics, or continuous improvement.
• Interest in engineered electrical equipment, electronic-device production, or return-and-repair operations.

Why This Role Matters

The PACS facility brings together engineered panel production, protection-device manufacturing, and return-and-repair services. Accurate order information and reliable follow-up help each workflow operate with clear priorities and realistic delivery dates.

Your work will support dependable customer delivery, timely invoicing, and stable factory execution. You will gain practical experience across SAP, manufacturing, supply chain, and cross-functional operations, creating a foundation for broader order ownership and future growth within order management.

Success in This Role Looks Like

• Assigned order records are accurate, current, and supported by complete documentation.
• Routine milestones and action items are tracked consistently, with questions and risks escalated at the right time.
• Internal partners receive clear status updates based on current system data and confirmed information.
• Backlog and delivery reviews show dependable follow-up and fewer preventable data gaps.
• Knowledge of PACS workflows, SAP transactions, and standard work grows steadily, allowing increased order ownership.