General Manager

Job Description

Job Description

Are you a natural born leader with a passion for restaurant management, but you're looking to take the next step? Want to join a successful franchise operator where you can finally call the shots, further develop your skills, make great money, and be treated with respect?

Shenandoah Valley Pizza (SVP) is a well-respected operator of Papa John's restaurants in Virginia and West Virginia and we're recruiting a General Manager for our restaurant in Galax, VA. We firmly believe that to deliver on our promise of Better Ingredients, Better Pizza, we need the best people!

This is a full-time position with a competitive salary, plus tips, training bonuses, weekly bonuses, and monthly profit sharing. Our Benefits package includes: 

• Medical Insurance
• Dental/Vision Insurance
• Paid time off (1 week and grows from there)
• Paid Training
• Employee Discounts

The General Manager (GM) leads all aspects of the business from ensuring we deliver superior product quality, building and training the team, and providing excellent customer service. The GM is responsible for growing the restaurant's revenue and driving profitability so we can continue to i nvest in our people and our business.

We'll support and help train you to set work schedules, order food and beverages, oversee food prep, and make sure we comply with health and safety regulations. You'll execute cash management duties, assist the management of inventory to minimize waste, as well as manage our company's assets by ensuring the restaurant is clean, safe and organized. 

You'll be a role model for your team and exhibit grace under pressure during busy moments in our fast-paced environment. Ultimately, you'll ensure our restaurant runs smoothly and our customers have a best in class experience and come back for more. 

At SVP, we believe in supporting our teammates, serving our communities, and doing whatever it takes to deliver a superior customer service experience. We are always truthful and upfront with others, embrace all teammates and guests, and lift one another up to help our team members and company be as successful as possible. If these values align with yours, please apply and let's meet!

Responsibilities

• Manage and continuously improve all aspects of daily restaurant operations

• Deliver superior service and maximize customer satisfaction

• Promptly resolve customer concerns

• Regularly review and drive improving product quality

• Organize and supervise shifts. 

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