Logistics Supervisor

Job Description

Job Description

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

Our Brands

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

• Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
• Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
• Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.
• EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
• FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.

Position Summary

The Logistics Supervisor is responsible for overseeing daily logistics operations within a laboratory environment, including managing a fleet of couriers, coordinating specimen/sample transportation, and maintaining accurate inventory levels. This role ensures timely, compliant, and efficient movement of materials while supporting overall lab operations.

Responsibilities:

Courier & Fleet Management

• Supervise and coordinate daily activities of courier staff, including scheduling, routing, and performance monitoring
• Ensure timely pickup and delivery of laboratory specimens, supplies, and documents
• Monitor fleet usage, maintenance schedules, and vehicle compliance (licenses, inspections, etc.)
• Optimize delivery routes to improve efficiency and reduce costs

Inventory Management

• Oversee inventory of laboratory supplies, reagents, and consumables
• Maintain accurate inventory records using tracking systems
• Conduct regular audits and cycle counts
• Coordinate ordering and replenishment to prevent shortages or overstock

Logistics Coordination

• Ensure proper handling, packaging, and transport of lab materials in compliance with regulatory and safety standards
• Collaborate with lab staff to prioritize urgent or time-sensitive deliveries
• Troubleshoot delays, delivery issues, or operational disruptions

Compliance & Safety

• Enforce adherence to OSHA, DOT, and laboratory safety regulations
• Train staff on proper handling of biological or hazardous materials
• Maintain documentation for audits and inspections

Team Leadership

• Train, mentor, and evaluate courier and logistics personnel
• Develop schedules and manage staffing levels
• Promote a culture of accountability, safety, and continuous improvement

Reporting & Process Improvement

• Track and report key performance metrics (delivery times, error rates, inventory accuracy)
• Identify process inefficiencies and implement improvements
• Support implementation of logistics or inventory management systems

Qualifications:

Education & Experience

• Associate's or Bachelor's degree in Logistics, Supply Chain, Biology, or related field (preferred)
• 3–5+ years of logistics, transportation, or inventory management experience
• Prior experience in a laboratory, healthcare, or regulated environment strongly preferred
• Previous supervisory experience required

Skills & Competencies

• Strong organizational and multitasking skills
• Knowledge of inventory systems and logistics software
• Understanding of laboratory handling procedures and compliance standards
• Excellent leadership and communication skills
• Problem-solving and decision-making ability under pressure

Working Conditions & Schedule

• Laboratory and warehouse environment
• Schedule is typically a hybrid between 1st and 2nd shift based on business needs
• Must be flexible and willing to work off-hours, including early mornings, evenings, weekends, or on-call support as needed
• May require occasional lifting (up to 50 lbs)

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We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.