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Remote AMER Customer Support Specialist (AI-Enhanced)

$82.66k

Float

New York, NY
  • Remote job

Float is hiring a Customer Support Specialist for the AMER region in a fully remote role. You will handle onboarding, complex troubleshooting, and AI-assisted improvements while working asynchronously with a global team. Expect to cover a 4-5 hour Intercom block and contribute to self-serve enablement. Reporting to Century Richards in Customer Experience, the role emphasizes turning friction into value through strong communication and proactive problem solving. Salary is $82,656 annually. #J-18808-Ljbffr Float

Vacancy posted 2 hours ago
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