Sr Site Reliability Engineer

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!This role sits in the Connected Products organization within Technology & Digital for Disney Experiences. The Sr Site Reliability Engineer will report to the Manager of Technology. About The Role & Team:The Connected Products organization is responsible for the design, implementation, deployment, and ongoing support of embedded device solutions and RF/IoT applications. In addition, the team supports a variety of camera-based initiatives, including computer vision, facial recognition, and other advanced sensing technologies.What You'll Do:Implement, support, and optimize complex sensor systems that integrate multiple protocols and technologies.Troubleshoot and enhance electrical, mechanical, and sensor-based systems to ensure reliability and performance.Configure, calibrate, and validate hardware parameters to achieve optimal system operation.Manage and administer Linux and Windows environments, while learning and supporting proprietary device platforms.Participate in an on-call rotation to address critical incidents, system failures, and operational issues outside of standard business hours.Develop technical documentation, training materials, and service procedures for technicians and support teams.Conduct routine system assessments, preventative maintenance, and calibration verification activities.Maintain cybersecurity platforms and support vulnerability management efforts across the department.Stay current with emerging technologies, industry trends, and best practices to drive continuous improvement.Required Qualifications:Minimum of 5 years of related professional experience.Experience working in Agile development environments.Applied understanding of observability principles and associated monitoring tools.Experience with cloud platforms including AWS, Azure, and Google Cloud.Proven ability to collaborate in building reliable and scalable enterprise systems.Strong problem-solving skills with the ability to identify and resolve root causes in large-scale distributed systems.Proficiency in Linux administration, troubleshooting, and security practices.Experience leading technical projects and ensuring successful delivery.Ability to partner effectively with Security Operations teams to implement secure solutions.Strong troubleshooting capabilities across systems, networking, and application code.Proficiency with RF technologies and connected devices, with a proactive approach to continuous learning and professional development, including an interest in emerging data engineering tools and methodologies.Preferred Qualifications:8+ years of experience working with distributed systems.Expertise in Bluetooth and NFC technologies.Experience with vulnerability management and cybersecurity platforms such as Wiz.io.Required Education:Bachelor’s degree in Electrical Engineering, Electronics Engineering, Information Systems, Software Engineering, Computer Science, or a related field, and/or equivalent professional experience.#TECHATDISNEYThe hiring range for this position in Orlando, FL is $135,200 to $181,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.Reference: