Senior Veterinarian

AREA CHIEF OF STAFF The pay range for this role (full‑time) is $155,716 - $224,923 annually. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location and schedule. SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors who deliver quality care and meet expected hospital performance measures. This position drives a culture of quality and safety, aligning every pet’s care with our six domains of quality (safe, effective, patient/client‑centered, timely, efficient and equitable care). ESSENTIAL RESPONSIBILITIES Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for ownership and management of the controlled substance inventory for relief doctors. Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in partnership with the practice managers. Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews. Provide veterinary services; the amount of time spent in clinical role will depend on the number of hospitals, direct reports, and overall productivity. All ACOS should expect to spend a percentage of their time in their role. Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Partner with the Director of Veterinary Quality and Talent Acquisition to recruit veterinary talent and act as a brand ambassador in the local veterinary community. Work with associate doctors to ensure they have the skills to achieve their productivity goals through high‑quality medicine and a preventive‑care focus. Deliver veterinary operations KPI’s of assigned hospitals through leadership of the hospital and partnership with the practice managers. Develop a veterinary leadership talent bench and have a succession plan in place for the assigned hospital pod. Ensure compliance with Banfield's clinical essentials, government regulations, and veterinary industry standards through continuous quality assessments and audits. Champion a preventive‑care culture by communicating, demonstrating, and validating behaviors that drive optimum wellness plan growth and retention. Create a "say yes" culture by driving access to care and superior client service to meet or exceed client experience scorecard goals. Manage the medical equipment inventory and new medical equipment requests in partnership with the Director of Veterinary Quality. Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring an exceptional client experience. Establish trust and gain client confidence through appropriate preventive care, complete diagnostic workups, thorough treatment plans, clear home‑care instructions, and follow‑up visits. Other job duties as assigned. THE FIVE PRINCIPLES Quality – The consumer is our boss; quality is our work; and value for money is our goal. Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency – We use resources to the fullest, waste nothing, and do only what we can do best. Freedom – We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Manages Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi‑task: Manages multiple tasks simultaneously; quickly and accurately shifts attention among tasks under distraction. Organizational ability: Demonstrates a systematic approach, stays orderly, and brings clarity to chaos. Surgical skills: Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment. Problem‑solving skills: Identifies, analyzes, and solves problems, translating them into practical solutions. Intellectual ability: Accurately and consistently follows instructions in oral, written, or diagram formats, and provides directions; committed to continual learning. Mathematical ability: Adds, subtracts, multiplies, divides, and computes rates, ratios and percentages; converts units of measurement. Computer skills: Comfortable and confident using a computer and specialized software. ATTITUDES (WILL DO) Initiative: Shows willingness and aptitude to use discretion to find solutions; presents options to enhance processes; takes on additional responsibility when needed. Integrity: Adheres to Banfield values and ethics; exhibits honesty, discretion, and sound judgment. Cooperativeness: Willing to collaborate and compromise; promptly shares information. Flexibility: Open to changing situations and opportunities and performs all assigned tasks. Independence: Performs tasks and duties without supervision. Tolerance for Stress/Resiliency: Maintains a positive outlook, rebounds quickly from frustrations, and remains composed during stressful situations. SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods. Project timelines and work volume may require more than 40 hours per week. Must possess mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking English) to perform duties proficiently. Ability to carry out written, oral, or diagram instructions and solve problems involving several variables. Requires sufficient ambulatory skills while at the hospital. Ability to stand, walk, stoop, kneel, crouch, and climb; and to lift, carry, move up to 50 pounds. Requires good hand‑eye coordination, finger‑hand‑arm dexterity, and visual acuity to use a keyboard and operate equipment. Exposure to a moderately high noise level. Exposure to pets that may bite or scratch, anesthesia, radiation, biological hazards, and medication/controlled substances. Some travel required to assist other area hospitals and for vendor visits and associate education. Banfield policies do not supersede the associate's legal responsibilities and medical judgment; applicable laws have priority. DEA: Candidate must obtain state‑controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which they work. USDA: Must be accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment. EXPERIENCE, EDUCATION AND/OR TRAINING Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. 3 years of experience in small animal medicine and surgery practice. BENEFITS Here at Banfield, we prioritize your well‑being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Comprehensive Medical, Dental, and Vision Insurance: Your health and wellness are our top priorities." +" Generous Retirement Plans (401(k) and Roth): Company match to help you build a secure financial future. Student Debt Relief Program (for Full‑Time DVMs): Support for the financial burden of student debt. Paid Time Off and Holidays: Paid leave and holidays. Top‑Tier Mental Health and Well‑being Resources: Industry‑leading resources, free coaching, and counseling sessions. Associate Life Insurance (company‑paid) & Supplemental Life Insurance: Coverage for your loved ones. Company‑Paid Short‑ and Long‑Term Disability: Financial protection for temporary or long‑term disability. Flexible Spending Accounts (FSA): Pre‑tax money for healthcare and dependent care expenses. Health Savings Account (HSA): Tax‑advantaged saving for medical expenses. Paid Parental Leave: For birth and adoption. Continuing Education Allowance: Financial assistance to pursue continuing education. Backup Child and Elder Care & Family Support Resources: Help during unpredictable moments. Fertility and Family Building Support: Comprehensive support for fertility treatments and family‑building options. Digital Exercise Therapy: Online program to stay active and healthy. Voluntary Protection Benefits: Coverage for hospital stays, critical illness, and accidents. Legal Plan: Affordable and accessible legal coverage for a wide range of needs. Identity Protection: Alerting you to suspicious activity and support if personal info is stolen. Commuter Benefits: Convenient and cost‑effective commuting solutions. Three Free Optimum Wellness Plans for Pets: Preventive care for your pets. Exclusive Discounts: Savings on products and services. Benefits eligibility is based on employment status. Full‑time Associates are eligible for all programs (the Student Debt Program is available only for FT DVMs); Part‑time Associates are eligible for programs marked with an asterisk (*). WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. #J-18808-Ljbffr