Senior Consultant - Delivery & Product Excellence

ABOUT 3CI

3Ci, an MAU company, is an IT professional services and technology consulting firm specializing in full-stack software development, data engineering, process intelligence, and digital transformation. We partner with leading enterprises to accelerate transformation and deliver measurable business outcomes.
As 3Ci scales its Technology Solutions business, Delivery & Product Excellence has become a strategic differentiator - ensuring complex, multi-discipline work is delivered with rigor, predictability, and enterprise-grade execution. The Delivery practice owns the frameworks, talent, and operating discipline that sit at the heart of every 3Ci engagement. THE OPPORTUNITY

The Senior Consultant - Delivery is a confident, autonomous delivery leader who owns end-to-end execution of moderately complex engagements and acts as 3Ci's delivery authority on assigned programs. This role operates without daily supervision and is trusted to represent 3Ci's delivery brand independently with client stakeholders at the director level.
Senior Consultants are expected to grow toward Principal-level performance by developing advisory depth, financial awareness, and business development instincts. AI leadership - not just AI use - is a core expectation at this level: Senior Consultants drive AI adoption on their engagements and build 3Ci's internal AI delivery capability. WHAT YOU'LL DO

Delivery Leadership & Program Management

• Lead end-to-end delivery of moderately complex engagements or major workstreams within enterprise programs
• Own full program governance: schedule, scope, budget tracking, RAID management, and deliverable quality
• Establish delivery cadences: weekly status, steering committee prep, and executive briefing materials
• Manage scope change processes including client discussion, documentation, and change order support
• Design and adapt delivery operating models to fit client organizational structures and program complexity

Client Relationship Management

• Serve as primary delivery point of contact for client project managers and director-level stakeholders
• Build trusted advisory relationships through consistent delivery excellence and proactive communication
• Lead client working sessions, discovery workshops, requirements reviews, and program retrospectives
• Identify account expansion signals and surface structured opportunities to practice leadership
• Manage difficult client conversations around scope, timeline, and performance with confidence

AI Leadership in Delivery & Product

• Lead AI tool integration on all assigned engagements: predictive risk analytics, intelligent tracking, automated reporting, and AI-assisted retrospectives
• Advise clients on AI tool adoption within their PMO, delivery, and agile product management functions
• Apply AI to product discovery and roadmap prioritization: AI-assisted user research synthesis, backlog intelligence, and release forecasting
• Build and maintain 3Ci's AI Delivery Playbook contributions: documented patterns, prompt libraries, and tool integration guides
• Coach Consultants and Junior Consultants on AI quality assurance, responsible use, and effective prompt design

Delivery Standards & Practice Development

• Apply and adapt 3Ci delivery frameworks across agile, hybrid, and waterfall environments
• Lead internal delivery retrospectives and practice capability-building sessions
• Contribute to playbook development, governance templates, and delivery toolkits
• Support pursuit activities: scoping, delivery model design, effort estimation, proposal development

WHAT WE'RE LOOKING FOR

• Bachelor's degree in Business, Information Systems, Computer Science, or related field
• 5-8 years of project and program delivery in client-facing consulting roles
• Track record of leading multi-workstream engagements to successful completion
• Strong knowledge of agile, hybrid, and traditional PM methodologies
• Demonstrated professional experience applying AI to delivery or product management workflows
• Executive-level written and verbal communication skills
• Ability to manage director-level client relationships independently

Preferred Certifications & Credentials

• PMP - required within 6 months if not already held
• SAFe Agilist (SA) or SAFe Program Consultant (SPC)
• Professional Scrum Product Owner (PSPO II) or Certified Product Owner (CSPO)
• PMI-ACP (Agile Certified Practitioner)
• DASM (Disciplined Agile Scrum Master) or DASSM
• Recognized AI fluency program: Microsoft AI Skills, Coursera Generative AI, or equivalent

WHY 3CI

Senior Consultants at 3Ci own their engagements - the delivery governance, the client relationships, and the outcomes. You'll work on moderately complex programs with the autonomy to make real decisions and the support of experienced practice leaders. Whether your next step is deepening your expertise as a Principal or moving into people leadership as a Manager, we'll build that path with you.
3Ci is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.