RN Director Case Management

Job Description

Job Description

RN Director of Case Management
Spokane, Washington

The RN Director of Case Management leads with executive presence, builds trust across the department, and develops a team of Case Managers and Social Workers that performs. The Director communicates and presents with the polish physicians and senior administration expect and delivers a consistent record of results against goals.

The Director thrives as a collaborator, influencing well beyond a direct reporting line, managing multiple priorities, adapting quickly to change, and navigating conflict with tact and diplomacy.

Qualifications:

• Registered Nurse (RN) required
• Bachelor of Science in Nursing (BSN) required
• Master's Degree in a health-related field required
• Director of Case Management experience in an Acute Hospital Setting required
• Certification in Case Management (CCM/ACM) preferred
  

Responsibilities:

• Provides strategic leadership and operational oversight for Case Management across the acute care continuum, including the Case Management model, staffing skill mix, and daily department operations
• Directs the clinical Case Managers and Social Workers, developing the team and holding accountability for individual and departmental performance
• Builds and implements the Case Management process along with the tools and systems that make multidisciplinary Care Coordination effective and efficient
• Maintains accountability for quality patient care outcomes alongside appropriate Utilization Management and Resource Utilization across the continuum
• Partners with physicians, market and system leadership, and community organizations to identify opportunities that improve patient care and services
• Reports within a dual matrixed structure shared between hospital and system leadership
• Oversees departmental performance through process review, data monitoring, and sustainable performance improvement activities
• Ensures compliance with organizational policies and the requirements of regulatory agencies
  

How to Apply:

Interested candidates, please submit your resume to Michelle Boeckmann at View email address on us.fitly.work.

Visit for full details and additional Case Management/Utilization Management opportunities. Feel free to share this information with colleagues who may be interested.

Contact Michelle Boeckmann | President, Case Management Recruitment
Direct: View phone number on us.fitly.work | View email address on us.fitly.work

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