Contract Operations Manager - Gaming & CLM

Position Title: Manager- Contract Administrator Overview The Manager, Contract Administration leads the organization's contract lifecycle management (CLM) function, establishing standards, processes, and governance to ensure contracts are negotiated, executed, stored, and administered in a timely, compliant, and business-aligned manner. This role partners closely with Sales, Sales Admin, Operations, Finance, Legal, and business leadership. Responsibilities Manage and continuously improve end-to-end contract administration processes, including intake, drafting support, negotiation support, approvals, execution, obligations tracking, amendments, renewals, and closeout. Understand AGS Gamings business, culture, products, markets, facilities, customers, and competitors; and utilize that knowledge working with internal/external clients. Serve as primary point of contact for contractual matters, on the Contract Administration team handling various contract requests from internal stakeholders. Review, draft and prepare Slot and Table Game sales orders, lease orders, purchase orders, and Customer Master Agreements amendments, and addendums. Lead, mentor, and develop the contract administration team; set goals, measure performance, and ensure appropriate workload distribution and coverage. Partner with Legal to support risk-based contracting practices, elevate issues, and ensure alignment with applicable laws, regulations, and internal policies. Oversee contract repository and data integrity; ensure appropriate access controls, retention practices, and audit-ready recordkeeping. Implement and optimize CLM tools/workflows; define requirements, coordinate with IT/Systems, drive adoption, and report on KPIs (e.g., cycle time, backlog, template utilization, risk exceptions). Manage obligations and deliverables tracking, including milestones, service levels, insurance, reporting, and compliance requirements; coordinate with business owners on performance. Prepare and present dashboards, trend analyses, and recommendations to leadership regarding contracting risk, operational efficiency, and process improvements. Maintain consistent communications with internal/external clients, including in-person discussions, telephone calls, and emails. Maintains and continually strives to improve internal client relations by building credibility and creating an atmosphere of positive teamwork and problem solving. Coordinates with Sales Administration department to ensure accurate generation of contracts for gaming equipment. Meet deadlines in a fast-paced environment. Skills/Requirements Bachelor’s Degree (or equivalent practical experience). This is a non-attorney position. 7+ years of corporate legal experience and progressive experience in contract administration, contracts management, CLM systems (Conga, Apttus, Ironclad, Salesforce, procurement, sales administration, and legal operations). Prior experience in the casino gaming and/or slot gaming manufacturer industry. Strong proficiency and significant experience reviewing, drafting, redlining, and negotiating agreements. Strong proficiency and significant experience with CLM systems and contract repositories; ability to drive process and system adoption, implementation and automation of contract tools and CLM systems. Strong proficiency and significant experience with Salesforce; ability to drive process, workflows, and system adoption, implementation, and automation of Salesforce in conjunction with contract tools and systems integrated and utilizing Salesforce. Excellent communication skills, interpersonal skills, and stakeholder management skills. Preferred Qualifications Paralegal degree or certification preferred. Expertise in implementing, managing, and administering CLM platforms (e.g., Conga, Apttus, Ironclad, Icertis, Coupa, DocuSign CLM, Agiloft), contract tools, and integrating with CRM/ERP (Salesforce). Familiarity with revenue recognition concepts and commercial deal structures (e.g., SaaS, services, subscriptions, usage-based, or project-based contracting). Experience leading change management and continuous improvement initiatives. Note: All offers are contingent upon successful completion of a background check AGS is an equal opportunity employee. Equal Opportunity Employer, including disability/protected veterans. #J-18808-Ljbffr Ncmahq