Medical Client Coordinator

Job Description

Job Description

A-Line Staffing is now hiring a Full-Time, On-Site, Medical Client Coordinator in Woodbury, NY!

 

A-Line Staffing is seeking a Client Coordinator to join a professional healthcare-focused team in Woodbury, NY . This position is ideal for someone with strong customer service, administrative, communication, and computer skills who is comfortable communicating with clients, physicians, nurses, and other healthcare representatives.

 

Medical Client Coordinator Compensation

• The pay for this position is $21.00/hr
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Medical Client Coordinator Highlights

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• The required availability for this position Monday–Friday, 8:30 AM–5:00 PM

Medical Client Coordinator Responsibilities

· Respond promptly and professionally to inquiries from clients, physicians, nurses, and other representatives regarding report status, questions, concerns, and general information.

· Enter and retrieve client and claimant information using internal systems and databases.

· Maintain regular communication with the Quality Assurance department regarding workflow and pending report statuses.

· Contact healthcare providers regarding assignments and update information within the database.

· Verify client information is accurate and current and ensure client-specific guidelines are properly documented.

· File and archive open and closed cases.

· Work independently and collaboratively with team members to ensure questions are addressed and cases are completed in a timely manner.

· Direct calls to appropriate departments when necessary.

· Perform administrative and clerical duties including typing, filing, emailing, and proofreading.

· Assist with resolving customer complaints and quality assurance concerns.

· Notify management of report issues or concerns.

· Maintain confidentiality and follow HIPAA, state, federal, safety, and legal requirements.

· Perform additional duties as assigned.

Medical Client Coordinator Requirements

· Excellent customer service and interpersonal skills.

· Strong professional phone demeanor and written/email communication skills.

· Ability to communicate effectively with clients, physicians, nurses, and healthcare professionals .

· Proficiency with Microsoft Word, Excel, Outlook, and internet-based applications .

· Comfortable using general office equipment including computers, scanners, copiers, fax machines, and telephones.

· Minimum typing speed of 40 WPM .

· Ability to learn and comply with HIPAA regulations and compliance standards .

· Strong attention to detail, accuracy, organization, and time-management skills.

· Ability to prioritize responsibilities and work independently in a fast-paced environment.

· Ability to maintain confidential and sensitive information.

· Comfortable working under pressure and managing changing priorities or unexpected situations.

· Positive, team-oriented attitude with the ability to take initiative.

· Must be available to work on-site in Woodbury, NY, Monday–Friday from 8:30 AM–5:00 PM .

If you think this Medical Client Coordinator position is a good fit for you, please reach out to me—feel free to call, e-mail, or apply to this posting