Job File Coordinator

Job File Coordinator

SERVPRO of Henry, Spalding and Butts Counties offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more! The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key responsibilities include:

• Intake and entry of claims into Company Specific Software
• Responsible for clear and efficient project communication with customers, adjusters and Production Managers
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create estimates using estimating software, Xactimate Experience a PLUS
• Review and validate job site documentation and insurance specific requirements
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position requirements include:

• High school diploma/GED
• At least 3 years of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in Outlook and Microsoft software suite

This is a sedentary role in a fast-paced office environment. Ability to successfully complete a background check and drug screening subject to applicable law Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.