Hotel Front Desk Agent
Bragg Hospitality
About the Job
We're looking for a friendly, reliable Front Desk Agent to be the face of our hotel. You'll welcome guests, run the front desk, help drive sales, and keep the property running smoothly. Your day-to-day tasks include the following, and may include other duties as needed.
What You'll Do
Guest Service
Greet every guest warmly and help with whatever they need.
Check in with guests often to make sure they're happy with their stay.
Handle guest problems calmly and do your best to make things right.
Front Desk
Run the front desk — check-ins, check-outs, renewals, reservations, property tours, and sales events.
Answer guest calls and requests quickly.
Follow all hotel policies correctly, every time.
Write down your work in the right log, the way policy requires.
Safety
Keep the building and everyone in it safe. Call emergency services or police when needed.
Know how to respond the right way in an emergency.
Inspect rooms and public areas daily to meet company and brand standards.
Extra Support
Help with the hotel's laundry — sort, wash, dry, and fold sheets and towels, and keep the laundry room clean.
Learn the jobs of other non-manager staff and cover those duties when needed.
Shift Rules
You must stay on-site for your whole shift until someone comes to relieve you.
What You Need
Good communication with guests and staff.
Able to stay calm and handle conflict and stress.
Comfortable with sales and talking money with guests.
Able to read and follow written steps and procedures.
Quick to adapt when the day changes and solve problems on the spot.
Please Note This list covers your main duties but is not limited to what's above. You may be asked to help with other tasks as needed.
How to Apply Come to the front desk in person: Days Inn 110 S Bragg St Alexandria, VA 22312
or call us at View phone number on click.appcast.io. Ask for the manager.
- ...outgoing hospitality professionals to join our growing TEAM! As Front Desk Agent you will be a crucial asset to our innovative TEAM, creating... ...: * Prior front desk experience in a brand setting or luxury hotel environment is ideal, but willing to train the right customer...SuggestedFull timeWork at officeFlexible hoursWeekend work
HYATT Hotels
Alexandria, VA4 days ago - ...Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Greets and completes... ...timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as...SuggestedWork at officeShift workNight shift
Sage Hospitality
Alexandria, VA5 days ago $17.5 - $18 per hour
...Front Desk Agent at Residence Inn Arlington Join Our Front Desk Team at Residence Inn Arlington! Are you passionate about serving others... ...we invite you to join our front desk team, the heart of our hotel, where most guest interactions occur. Your role is vital in shaping...SuggestedHourly payDaily paidLocal areaFlexible hoursShift workWeekend workDHS Brand
Arlington, VA5 days ago$19.5 per hour
...Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free...SuggestedHourly payLocal areaWorldwideShift workNight shiftWeekend workIHG
Alexandria, VA2 days ago$19.5 per hour
...Job Description Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail...SuggestedHourly payLocal areaWorldwideNight shiftWeekend workIHG Hotels & Resorts
Alexandria, VA23 hours ago- ...world-class Marriott and Hilton branded hotels-we're shaping the future of hospitality.... ...Guest Experience Specialist Reports To: Front Office Manager What You'll Do: Be... ...guest invoices. Keep the front desk organized, clean, and safe. Serve as the...Local areaFlexible hoursShift work
Hilton Worldwide Holdings
Arlington, VA2 days ago - ...IHG Hotels - 220 South Union Street - Responsibilities: Greet guests and provide warm, professional service during check-in and check-out; Manage guest bookings and upsell opportunities; Handle cash and credit transactions accurately; Provide local information and assist...Local area
IHG Hotels
Alexandria, VA3 days ago $17 per hour
...competitive pay and benefits, free parking, and Hyatt’s and HEI hotel's discount programs. We embrace diversity in the workplace and create... ...and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or...Hourly payFull timeTemporary workLocal areaImmediate start$16 - $35 per hour
...Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the... ...processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls,...Hourly payFull timeLocal areaShift workNight shiftHilton
Arlington, VA5 days ago- ...Hospitality - - Responsibilities: Greet and communicate cordially with guests; Promptly and professionally check guests in and out of the hotel; Assist in pre-registration and blocking of reservations when necessary; Post all charges accurately and efficiently; Manage cash...
Remington Hospitality
Greenbelt, MD2 days ago - ...procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as... ...one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education...Daily paidPart timeImmediate startFlexible hoursShift work
Schulte
Herndon, VA2 days ago $26.79 per hour
...Job Description IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel... ...world's business, cultural, social and political sectors. The Front Desk Agent position is crucial for ensuring our guests' memorable...Hourly payLocal areaShift workIHG
Washington DC5 days ago- ...Charlestowne Hotels - 411 New York Avenue Northeast - Responsibilities: Check in and out hotel guests in a confident, professional and friendly manner; Answer phone calls promptly and knowledgeably; Balance daily shift bank including cash, checks, and credit card transactions...Local areaShift work
Charlestowne Hotels
Washington DC3 days ago $18 per hour
...Front Desk Agent Join the team at Cambria Hotel Washington D.C. Navy Yard Riverfront! Cambria Hotel Washington D.C. Navy Yard Riverfront, a modern business and lifestyle hotel located on the vibrant Navy Yard Riverfront. Our hotel features urban-inspired spaces and...Hourly payDaily paidLocal areaShift workDHS Brand
Washington DC3 days ago- ...Overview Assist guests with arrival and departure from hotel, while providing positive guests experiences.Responsibilities - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond...Local areaImmediate start
Hyatt Regency Dulles
Herndon, VA5 days ago - ...Front Desk Agent Position Are you a guest service champion? Do you have astonishing communication, organization, and follow-up skills?... ...this might be the position for you! Why us? At Crescent Hotels & Resorts, we are a team of hospitality professionals that are...Casual workLocal areaImmediate startShift work
Crescent Services
Washington DC5 days ago - ...HEI Hotels + Resorts - - Responsibilities: Greet guests and provide friendly service; Manage check-in and check-out using the hotel computer system; Handle cash and balance house bank; Provide information on local attractions and hotel amenities; Address guest requests...Part timeLocal area
HEI Hotels + Resorts
Reston, VA3 days ago $26 - $27 per hour
...Front Desk Agent Lyle takes the best of "home" and then makes it even better. It is somewhere you can make your own, be cared for and always... .... Working closely with the Front Office team and other hotel departments, this role plays a key part in creating seamless...Hourly payFull timeLocal areaImmediate startFlexible hoursNight shiftDay shiftAfternoon shiftLORE Group
Washington DC1 day ago- ...Job Title Assist guests with arrival and departure from hotel, while providing positive guests experiences. Essential Duties and... ...and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or...Temporary workPart timeLocal areaImmediate start
HEI Hotels and Resorts
Reston, VA2 days ago $16 - $17 per hour
...Front Desk Attendant Position: Front Desk Attendant Location: The Hotel at the University of Maryland Department: Front Office Reports To: Front Office Supervisor Status: Part-Time Salary Range: $16.00 - $17.00 per hour (experience-based compensation)...Hourly payDaily paidPart timeLocal areaFlexible hoursShift workAfternoon shiftDHS Brand
College Park, MD4 days ago- ...and a global portfolio of more than 400 hotels spanning North America, Europe, the... ...Brandon Ave Springfield, VA 22150 The Front Office Agent is responsible for providing attentive,... ...all relevant aspects of the Front Desk computer system. Be able to perform...Hourly payWorldwideShift work
Highgate Hotels
Springfield, VA1 day ago - ...Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment... ..., VA 22150 Overview The Front Office Agent is responsible for providing attentive,... ...operate all relevant aspects of the Front Desk computer system. Be able to perform...Hourly payWorldwideShift work
TownePlace Suites Springfield
Springfield, VA2 days ago - ...Description We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our...
Choice Hotels
Laurel, MD5 days ago $26.79 per hour
...Job Description About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's... ..., cultural, social and political sectors. About the Front Desk Agent position First impressions count. To get our guests' memorable...Hourly payLocal areaShift workIHG Hotels & Resorts
Washington DC1 day ago- ...Front Desk Clerk or Guest Services Clerk As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub... ...to privacy and professionalism Stay knowledgeable about the hotel brand, travel programs, and special offers Communicate guest...Full timeTemporary workShift workAfternoon shift
Concord Hospitality
Washington DC2 days ago $18.4 per hour
...professionally checking them in and out of the hotel. Assist in pre-registration and blocking... .... Have complete working knowledge of Front Office computer or manual system,... ...environment. Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day...Hourly payWork at officeRelocationNight shiftRemington Hospitality
Washington DC5 days ago- Description We are looking for Customer Service minded Guest Services Agent who would greeting and registering guests with a smile and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability....Contract workLocal areaAll shiftsWeekend work
Crescent Hotels & Resorts
Bethesda, MD4 days ago $18 per hour
...Front Desk Agent The Bethesdan Hotel is pleased to offer a $500 sign-on bonus for the Front Desk position. This bonus will be paid upon your successful completion of 90 days of employment with the company. Hourly rate for this full time position is $18 per hour. Hilton...Hourly payFull timeContract workTemporary workLocal areaRelocation packageFlexible hoursThe Bethesdan Hotel, Tapestry Collection by Hilton
Bethesda, MD2 days ago- ...Front Desk Agent The Jefferson, Washington DC is seeking a Front Desk Agent to join the team at our award-winning hotel. The Jefferson celebrates numerous accolades both for service and our food and beverage program, including designations from Forbes Travel + Leisure...Temporary workFlexible hoursNight shift
Ogden Cap Properties
Washington DC5 days ago $18.49 per hour
...qualities and attributes we're looking for in this position: Front Desk Experience Hospitality Outgoing Personality Teamwork... ..., apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic...Hourly payWeekly payFull timeTemporary workPart timeFor contractors
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Hotel Front Desk Agent. Be the first to apply!
- ophthalmology receptionist Alexandria, VA
- front desk agent Alexandria, VA
- bilingual spanish receptionist Alexandria, VA
- customer service front desk receptionist Alexandria, VA
- corporate receptionist Alexandria, VA
- acupuncture receptionist Alexandria, VA
- hr receptionist Alexandria, VA
- clinic receptionist Alexandria, VA
- optometry receptionist Alexandria, VA
- service receptionist Alexandria, VA