Senior Director, AI-Driven Product Innovation (San Diego)

ServiceNow in the United States seeks a Senior Director, Product Innovation, to define, build, and scale a new customer-facing engagement model for Core Business Workflows. This leader will partner with customers to identify high-value use cases, rapidly prototype AI-powered solutions, and demonstrate measurable business outcomes.

The role leads a team blending product and technical expertise, and collaborates across Product Management, Engineering, Research, Sales, and GTM to translate customer