Field Service Technician : Extrusion / Thermal

Job Description

Job Description

COMPANY OVERVIEW:
CPM Holdings, Inc. is a diversified leading global supplier of processing equipment and engineered technologies that sustainably feed, fuel, and build a better world. With its growing family of 17 market-leading product brands, CPM serves a variety of industries including animal feed, consumer food, green energy, advanced materials, and sustainable packaging. Founded in 1883, CPM has 1,700 employees across 36 facilities on 4 continents with presence in 150+ countries. From the food you eat to the fuels you require; CPM plays an important role in making the world more efficient and more sustainable. For more information, visit OneCPM.com.

POSITION SUMMARY:
This is a unique opportunity to join the CPM as a Field Service Technician . This role will be based in Lexington, NC and will oversee technical projects, installing, auditing, maintaining, and repairing equipment, and troubleshooting issues to ensure compliance with specifications, safety standards, and project timelines for both the Extrusion and Thermal businesses. The position requires a highly motivated, detail-oriented individual with strong technical aptitude, organizational skills, and the ability to collaborate effectively with cross-functional teams and customers. This role is ideal for someone with strong mechanical and technical aptitude who thrives in a hands-on, travel-based environment. When not traveling for customers, the role will be on-site daily at the Lexington Plant.

ESSENTIAL JOB DUTIES:

• Installation & Configuration: Installing, configuring, and testing hardware, software, or machinery according to manufacturer specifications.
• Testing and Validation: Conducting functional performance tests and inspections on electrical, mechanical, or automation systems to ensure compliance with specifications
• Site Supervision & Inspections: Oversee subcontractors, monitor work progress, and conduct site inspections to ensure compliance with design plans.
• Documentation and Reporting: Creating detailed test procedures, commissioning plans, and final reports to document project performance. Prepare timely daily logs, field reports, technical documentation, as-built data, and safety inspections.
• Service Calls: Managing all service call requirements (documentation, tools preparation and equipment shipping).
• Safety and Compliance: Ensuring all equipment operations adhere to safety standards, environmental regulations, and site rules. Ensure compliance with OSHA and local regulations.
• Gear and Equipment: Inventorying and maintaining audit gear for operations efficiency and all other specialized service tools.
• Problem Troubleshooting: Diagnosing, repairing, and resolving technical issues during the installation and startup phases.
• Liaison and Training: Collaborating with contractors, project engineers, and clients to provide technical support and training for operational staff.
• Methodical Process Management: Overseeing the systematic transition of a project from installation to operational handover. Upkeep workflow to schedule.
• Technical Knowledge: Strong understanding of industrial systems (e.g., gas, electrical networks, process equipment) and other field automation systems.
• Soft Skills: Strong analytical problem-solving, team management, communication, and project management capabilities.

ESSENTIAL SKILLS AND ABILITIES:

• Complex critical thinking and good judgement is required to evaluate, analyze, and formulate solutions to solve problems.
• Proven field service experience working with high precision, critical tolerances.
• Experience with industrial or heavy mechanical equipment.
• Strong understanding of electrical and industrial processes systems.
• Ability to read and interpret mechanical drawings and technical documentation.
• Familiarity with mobile tools and applications.
• Self-driven with the ability to work independently.
• Strong communication and customer-facing skills.
• Proficiency in Microsoft Office and field service tools.
• Willingness to travel up to 70%.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in mechanical, Electrical, or another engineering discipline, or possess equivalent technical experience.
• Over three years of hands-on experience in commissioning, field engineering, or system testing.
• Proficiency in Spanish would be considered a plus for this position, as it could add value given our current and future projects.

PHYSICAL REQUIREMENTS:

• Must be able to lift to 25 lbs.
• Prolonged periods of sitting
• Walking/Standing
• Driving
• Talking/Hearing
• Computer usage (daily)
• Must be able to physically withstand traveling

ADDITIONAL INFORMATION:
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.