Process & Systems Engineer

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services. At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach. This is a position within FORTNA’s Engineering Support Office team where you will play a pivotal role in driving excellence across our engineering operations. You will be responsible for supporting and driving Quality, Training & Documentation, Tools, Engineering Standards & Processes, and Metrics within the engineering department, ensuring alignment with company objectives and industry standards. Responsibilities: Building in Quality Control for Engineering processes and deliverables. Develop and implement strategies to maintain and improve the quality of project engineering processes, products, and services. Collaborate with cross-functional teams to address quality issues and implement corrective actions. Conduct regular audits and inspections to ensure compliance with regulatory requirements and industry standards. Design and execute comprehensive training programs for project engineering staff to enhance their skills, knowledge, and competencies. Develop and maintain detailed documentation, including manuals, guidelines, and standard operating procedures (SOPs), to support engineering and project execution. Ensure that documentation is up-to-date, accurate, and accessible to relevant stakeholders. Provide guidance and support to engineers in following established procedures and best practices. Establish a culture of continuous improvement and mechanisms to promote mentoring of associates across the Engineering department. Support the development and implementation of key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of project delivery and engineering processes. Analyze data and metrics to identify trends, patterns, and areas for improvement. Generate regular reports and presentations to communicate performance metrics, status updates, and insights to senior management. Work closely with engineering teams to develop action plans and initiatives to address performance gaps and optimize processes. Create and regularly review and update Parts Library to reflect changes in product designs and manufacturing processes. · Support engineering by providing expertise, resources, and guidance for a range of engineering software tools, including but not limited to AutoCAD, Inventor, Revit, AutoCAD Electrical, Navisworks, ACC, Vault, and custom add-ons tailored to enhance functionality within these platforms. Foster effective communication of innovative concepts and serve as a catalyst for driving transformative change within the engineering department. Process improvement and quality management Experience building quality controls into engineering processes, supporting corrective actions, and improving workflows, standards, and deliverables. Problem-solving and root-cause analysis Helpful for addressing quality issues, performance gaps, process inefficiencies, and corrective action planning. Required Knowledge, Skills, Abilities: Material Handling and Conveyor experience preferred Ability to work effectively on a team and support high levels of performance Strong management and advanced collaboration and communication skills (written and verbal communication) Experience with Engineering Software Tools Programming skills and experience are expected for automation, reporting, and engineering process support. Proficient parametric and horizontal‑style 3D modeling skills are expected to support engineering tools, standards, and libraries. Experience working with MS Office (Excel, Word, PowerPoint) Experience in standard design of relevant material handling equipment for position Ability to self-motivate Strong interpersonal, organizational, time management and problem-solving skills Ability to travel Ability to perform essential functions of the job Education and Experience: Engineering Bachelors degree (or similar engineering program) from an accredited college with 3+ years of relevant experience, or 6+ years of relevant engineering experience. Other Qualifications Desired: Valid driver’s license and able to rent a car without a co-renter. Excellent communication skills. Strong leadership and team management capabilities. Proficiency in conflict resolution. Effective time management and organizational skills. Adaptability and learning agility. Interpersonal skills. Strategic thinker. Resilience and persistence. Customer-centric mindset. Physical Requirements: Ability to walk, kneel, crouch and balance frequently. Ability to climb, ascending or descending ladders, stairs, ramps, etc., using feet, legs and/or hands and arms frequently. Ability to lift, push or pull up to 75lbs occasionally. Ability to sit/stand frequently for long and/or intermittent periods of time. Time spent between general office environment (with normal sitting, standing and minimal, nominal lifting) and active construction site visits. Time spent on active job sites includes subject to noise, being in close proximity to moving mechanical parts, electrical power and control systems, and high places. Personal Protective Equipment required at active job sites. Base Salary Range: The base salary range for this role is [66,100] to [99,200]. This base salary range represents the low and high end of the base salary range for this position. Actual base salary offered will vary based on various factors including but not limited to location, level, job-related knowledge, skills, experience, and performance. Travel Requirements: This position requires up to 15% travel to various job site locations, trade shows, and offices. This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor. It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities. FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services. Visit