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Service Representative I (Call Center) (Onsite)

Universal 1 Credit Union

Job Description

Job Description

POSITION PURPOSE

Responsible for assisting all members effectively and professionally through a variety of electronic tools. This includes upholding the U1 Values, product and services support, making appropriate referrals, performing transactions, handling balancing and providing excellent member service.

QUALIFICATIONS

Education/Certification:

  • High school diploma or equivalent.

Experience Required:

  • 1 year of customer service experience is required.
  • Phone customer service is preferred.
  • Financial institution experience is preferred.

Knowledge/Skills/Abilities :

  • Excellent communication and public relations skills.
  • Professional appearance, dress, and attitude.
  • Ability to operate related computer applications and business equipment.
  • Solid math abilities.

Vacancy posted 3 days ago
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