Food Team Member
NASCAR SpeedPark
Job Title
Provide a positive and efficient dining experience by assisting with food and beverage operations, supporting daily service activities, and maintaining a clean and organized environment while following all food safety standards, policies, and procedures.
Our PARC Mission: We strengthen families and communities by creating and operating special places where magical moments become treasured memories.
NASCAR SpeedPark: PARC Pigeon Forge, LLC, a division of PARC Entertainment, LLC ("PARC"), owns and operates the NASCAR SpeedPark in Sevierville, Tennessee. As an officially licensed attraction of the National Association for Stock Car Racing ("NASCAR"), the park offers exciting side-by-side go-kart racing on eight tracks, together with amusement rides, miniature golf courses, bumper boats, an arcade, and other family-oriented entertainment. Guests enjoy fun-filled family experiences. If you are looking for a fast-paced, fun work environment, NASCAR SpeedPark could be the place for you.
PARC Values: The acronym "PARC" stands for the values of our company: People First, Always Safe, Remember It's Fun and Commit to Excellence. These values drive the focus of our company; and through our team members we strive to live out our mission each day. In order to perform the Job outlined herein, each leader is expected to adhere to and be a role model for these values as outlined in the attached Exhibit A.
KEY DUTIES AND RESPONSIBILITIES:
Park-Wide Related Duties:
- Provide a welcoming and positive experience for all guests
- Maintain a friendly and professional demeanor while interacting with guests and team members
- Support overall park operations by maintaining awareness of guest needs and service flow
- Communicate guest concerns, operational issues, or safety concerns to leadership as appropriate
- Follow all company policies, procedures, and standards at all times
- Maintain a clean, safe, and organized work environment
Department-Specific Duties:
- Assist guests with food and beverage orders and provide information on menu items and specials
- Prepare and serve food in accordance with food safety and sanitation standards
- Operate POS systems accurately and efficiently for order processing and payments
- Maintain cleanliness and organization of food service areas, including prep areas and service counters
- Restock food, beverages, and supplies to support daily operations
- Communicate effectively with team members to ensure efficient service
- Assist with opening and closing duties to maintain readiness for daily operations
- Contribute to a safe, clean, and enjoyable dining experience for guests
SKILLS, REQUIREMENTS, AND QUALIFICATIONS
- Mission Driven – Demonstrated alignment with PARC's vision, mission and core values
- Relationships – Ability to communicate effectively and interact positively with guests and team members
- Required Education – None required
- Preferred Experience – Food service or customer service experience preferred
- Specific Vision Requirements – Close vision, distance vision, and ability to adjust focus
- Specific Hearing Requirements – Ability to hear, understand, and respond to verbal communication and operational sounds, including guest interactions, kitchen equipment, timers, and team communication, in a fast-paced food service environment
- Special Skills – Strong communication skills, attention to detail, ability to multitask, and ability to work in a fast-paced environment
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stand for extended periods, walk, and move throughout assigned work areas
- Use hands and arms to prepare food, operate equipment, and handle tools
- Bend, stoop, and reach as needed during food preparation and service
- Occasionally lift and/or move up to 25 pounds
- Work in indoor environments with exposure to heat, kitchen equipment, and food preparation areas
- The noise level in the work environment is typically moderate to loud
Work Schedule
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Overtime
Supplemental Pay
- Signing bonus
- Other
Benefits
- Flexible schedule
- Referral program
- Employee discount
- Paid training
- Other
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