Technical Information Specialist
John Deere Forestry Oy
As a Technical Information Specialist for the Enterprise Technical Information Development (ETID) organization located in East Moline, IL, you will provide technical leadership in the development of operation, repair, and diagnostic service information by collaborating with stakeholders and defining content requirements supporting Seeding & Planter products. Additionally, you will: Lead and contribute to innovation & strategy initiatives supporting standards, automations, and advanced diagnostic solutions Work in partnership with product engineering and customer support representatives to identify and define solutions improving product troubleshooting pain-points, technician efficiency, and customer up time Provide work direction, mentoring, and training to local, remote, or contract authoring center(s) as necessary Knowledge of engineering principles and technical troubleshooting Strong attention to detail Proven time management and organizational skills Self-starter with the ability to work independently Ability to influence without authority Effective written and verbal communication skills #J-18808-Ljbffr John Deere Forestry Oy
Vacancy posted 5 days ago
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