Children's Case Manager - 27th Avenue Health Center

Children's Case Manager - 27th Avenue Health Center Terros Health | Posted Mar 9 Full-time Arizona Negotiable Unknown Terros Health is pleased to share an exciting and rewarding opportunity for a Children's Case Manager working at our 27th Avenue Health Center location. Reporting to the Clinical Coordinator, the ideal individual is flexible, compassionate, and professional. You will provide effective case management, clinical perspective, and service coordination for families in accordance with the Arizona Practice Model 12 Principles. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you’ve been seeking. Our programs are accessible and focus on the whole person including: primary care, nutrition, counseling and group sessions, addiction treatment, children’s services, housing, and pharmacies. Our staff possesses great service and administrative skill sets and in-depth knowledge of patient care that complement the whole person and the circle of care. Along with great benefits, continuous training, and a welcoming environment, we offer the opportunity for you to grow in your career with Terros Health. Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need. Location: 3864 N 27th Ave, Phoenix, AZ 85017 Schedule: Full-time, Employed Monday-Friday, 9am-6pm; No Weekends Additional Language Differential Pay Is Available Full Benefits, Including 401K, and Generous PTO/PST Position Summary: The Children’s Case Manager position is designed to provide effective case management, clinical perspective, and service coordination for families in accordance with the Arizona Practice Model 12 Principles. Under the Agency’s policies and professional requirements, the role participates as a member of an interdisciplinary clinical team. Managing clients by assisting with their treatment coordination, including but not limited to 6‑month and annual assessments, hospital admissions and discharges. The role also serves children who are involved with the Department of Child Safety and are not receiving other behavioral health services. The position completes intakes as required by site needs, assists teammates with case coordination for additional referrals, including referrals for high‑needs case management (HNCM), behavior coaching, out‑of‑home (OOH) packets, or referrals for psychological evaluations. The role communicates and documents client progress toward their family vision and treatment goals. This is a direct service position with opportunities to provide in‑office and in‑home family support and case management services. The role works under the direct supervision of the Children’s Clinical Manager. Duties Include: Conducts the engagement process with families to identify natural/formal supports as outlined in the Arizona Model, Child and Family Team (CFT) process, and Regional Behavioral Health Authority (RBHA). Facilitates CFT/Service Plan meetings according to the Arizona Model and RBHA guidelines in order to create individualized service plans as identified by the CFT members. Ensures families understand the behavioral health process, the role of CFT Facilitator, and ensures family participation that links them to natural or community‑based supports. Coordinates and schedules CFT/Service Plan meetings with natural, formal supports, and system stakeholders. Submits appropriate referrals to clinical outpatient services within the agency and other behavioral health providers identified by the CFT. Updates and maintains electronic medical records on each case which include but not limited to Annual Assessment Update, RBHA demographics, Child and adolescent service intensity instrument (CASII), and CFT/Service Plan. Completes strength assessments and crisis/safety plans with families according to RBHA and the Arizona Department of Health Services (ADHS) guidelines. Develops positive supportive relationships with consumers, family, stakeholders, and other Terros employees. Completes Intake/Core Assessment as needed, according to RBHA and ADHS guidelines. Benefits & Wellness: Multiple medical plans - including a no premium plan for employees and their families Multiple dental plans - including orthodontia Financial well‑being - 401(k) with a company match, interest‑free medical line of credit, financial education, planning, and support 4 weeks of paid time off in the first year Wellness program Pet insurance Group life and disability insurance Employee Assistance Program for the Whole Family Personal and family mental and physical health access Professional growth & development - including scholarships, clinical supervision, and CEUs Tuition discounts with GCU and The University of Phoenix Working Advantage - employee perks and discounts Gym memberships Car rentals Flights, hotels, movies and more Bilingual pay differential #J-18808-Ljbffr SupportFinity™