Laundry Attedant - Hilton Garden Inn GR

Job Description

Job Description

​ The Hilton Garden Inn is a fast-paced, high-energy workplace, with endless opportunities for advancement.  Come join the best team in the Hospitality Industry!

* Shift: 2nd shift - evening position - weekend availability required

* Can be used as a paid internship 

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules
• Holiday Pay
• 8 hours of paid volunteer time per year
• Advancement and professional growth opportunities
• Monetary recognition program
• Monetary referral program
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary:

As a Laundry Attendant you would be responsible for the cleaning of all linen, terry, and any other product needing to be laundered, while following Suburban Inns’ Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. 
Essential Functions:

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Communicate regularly with the Executive and Assistant Executive Housekeeper to ensure they know of any linen shortages or laundry backups
• Wash all laundry according to manufacture instructions, watching for stains, damage, and wear.  If items are found with these issues, separate them from the rest and take care of accordingly
• Dry and fold all laundry
• Store clean linens in the appropriate areas of the laundry room and storage rooms
• Ensure that enough linen is available to start the next day’s housekeeping shift
• Keep the laundry room and storage rooms stocked with all necessary supplies
• Regularly wipe down machines, dust, mop, clean lint traps, clean filters, and sinks
• Report any maintenance issues to the Executive or Assistant Executive Housekeeper
• Report all lost and found items to the Executive or Assistant Executive Housekeeper
• Ensure that all standards set by Suburban Inns and brand are being followed at all times
• Deliver items to guest rooms as requested by the front desk
• Clean late checkout rooms as needed
• Assist with quarterly linen inventory
• Follow all Suburban Inns Processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements:
Minimum Knowledge:  Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience: None
License, Training, and/or Certification Required: Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire)
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments.  Schedule varies according to business demands and needs
Uniform and Appearance Guidelines:
Uniform: Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member.
Appearance:  Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor
We are a dynamic organization in a rapidly changing industry.  Accordingly, the responsibilities associated with this job will change from time to time in accordance with brand business needs.  More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

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