Assistant Manager of Operations

Current job opportunities are posted here as they become available. Please click on the "Date" title to see most recent openings. JOB SUMMARY:The Assistant Manager of Operations provides tactical leadership and daily oversight for the post-retail lifecycle, ensuring the seamless execution of salvage processing, outlet retail standards, andlogistics. Reporting to the Manager of Operations, this role focuses on the direct supervision of production workflows, fleet dispatch coordination, and 100% D.O.T. and safety compliance. Bymonitoringreal-time production data throughEnterprise Resource Planning (ERP)andBusiness Intelligence (BI)tools, the Assistant Manageroptimizeslabor efficiency and salvage yields whilemaintaininga "boots-on-the-ground" outlet environment. This position is a "boots-on-the-ground" leader who balances administrative reporting with hands-on team development to drive revenue recovery and operational excellence.

ESSENTIALFUNCTIONS:

Assistin planning and adjusting daily truck routes to ensure the seamless movement of goods between the Centralized Processing Center (CPC) and allGoodwill Central Oklahoma (GCO)locations. Direct the daily sorting, grading, and pricing of donations within the CPC, acting as the primary supervisor for production line staff. Monitor and enforce pieces-per-hour (PPH) and yield targets for CPC team members to ensure daily production quotas are met. Oversee the safe operation of industrial processing equipment, including conveyors, textile balers, tippers, and recycling technology. Inspect processed inventory streams to ensure they meet retail quality standards or buyer specifications for salvage, maximizing resource recovery. Direct end-to-endlogisticsand inventory flow operations, synchronizing warehouse processing with floor merchandising to consistently surpass monthly sales targets for both Outlet store and Salvage sales. Lead daily safety huddles in the CPC and warehouse to ensure all staff areproperly trainedand certified on equipment like forklifts and bailers. Conductsregular audits of CPC production logs and driver vehicle inspection reports to ensure 100% compliance with internal and D.O.T. standards. Partnerswith the Managerof Operationsto track cost-per-touch and labor efficiency within the CPC against the monthly P&L The ability to see a planthrough tocompletion, ensuring that daily production quotasand dispatch schedules are met despite equipment failures or staffing shortages. Expertly manages competing demands between the loading dock, the production line, and the outlet sales floor to ensure the most urgent tasks are handled first. Demonstrates a proactive approach to safety,identifyingpotential risks—such as improper forklift operation or blocked fire exits—and correcting themimmediately. A commitment to the "letter of the law" regarding D.O.T. logs and OSHA standards, understanding that small clerical errors can lead to significant agency risks. The ability to provide clear, constructive feedback to a diverse workforce, from truck drivers to warehouse sorters, to improve efficiency and morale. Actsas a steady, professional presence when handling customer complaints in the Outlet or disputes on the warehouse floor. Regularly tracking "cost-per-touch" and "tons-per-load" to ensure the team isoperatingwithin the financial targets set by the Manager. The ability to navigate ERP and BI tools to pull raw data and translate it into a clear summary of the day’s successes and challenges. The ability to jump in andassistwith "hands-on" work—like clearing a conveyor jam orassistinga customer—without losing sight of overall supervisory duties. Maintains a high levelof energy and professional standards throughout a physicallydemanding work environment.

ADDITIONAL RESPONSIBILITIES:

Perform other duties and specialprojects asassigned by the Operations Manager or executive leadership.

QUALIFICATIONS:

Highschooldiploma orGED. Threeyearsofexperienceinarelatedfieldisrequired. Two yearsofexperienceinasupervisoryrolepreferred. Mustbe21yearsold. ValidOklahomaDriver'sLicenseandCarInsurance Verification,required. Class A CDL,preferred. Must passMVRcheckandmaintainagooddrivingrecord. Mustbeabletodriveastandard(manualshift)truck. Mustpass driverassessment. Abilitytospeak,readandwritetheEnglishlanguage. Reliabletransportationandcommunication,required.

CORE COMPETENCIES:

Commitment to our Mission and Lives our Values Critical Thinking Results Driven Customer Focus Hiring/Staffing and Motivates

KNOWLEDGE,SKILLS,ANDABILITIES:

High levelof attention to detail. Working knowledge of centralized production workflows, including high-volume grading/sorting standards and secondary commodities market basics. Working knowledge of D.O.T. regulations, warehouse safety protocols (OSHA), and the basics of the secondary commodities market. Proficiencyin using data collection and reporting systems to track daily production metrics and generate shift reports. The ability to move between the fast-paced retail floor, CPC,and the industrial warehouse environment whilemaintaininghigh energy and focus. Excellentverbalandwrittencommunicationskills. Strongtimemanagement skillsanddemonstrateadherence totimelinesandschedules. Goodinterpersonalskills:abletoworkwellwithawiderangeofpeople. Strongorganizationalskillsandtheabilitytoworkonseveralprojectsatonce. ProficiencyinMicrosoftOfficeproductssuchas Word,Excel,andOutlook. Abilitytocompleteandmaintain: Forklift certification and license CPR andFirstAidcertifications Drives a truck in a safe and efficient manner. PHYSICAL REQUIREMENTS:Thecharacteristicsdescribedherearerepresentativeofthose anemployee encounters while performing the essential functions of this job.Reasonable accommodations maybemade to enable individuals with disabilities to perform essentialfunctions. This work is sedentary at times while working in the office. This work requires prolonged standing and is physical, requiring thefollowingactivities: walking, twisting, bending,grabbing,reaching anddriving forlongperiodsoftime;occasionalsquatting, kneeling, stooping; good finger dexterity andfeeling; frequent repetitive motions; talking,hearing, and visual acuity. Theabilitytopush,pullandliftupto 50pounds,ormorewithassistance. Mustbeabletomaneuver200pounds,pullutilitycartsonwheels onandofftrucks. Employeeisrequiredtooperateacomputer.This work is sedentary at times while working int the office. Thisis considered asafetysensitive position. Nolevelofimpairment fromdrugs, alcohol or prescription medications will be acceptable while performing the essential functions of this job.

WORKENVIRONMENT:

Worksinwarehouseenvironment mostoftimeandwillbe exposed to airborne particles suchas dust, mold,dirtand pollen aswellas extreme heat and cold. Mustbe available to work duringoperating hours asneededforbusiness operations. Workschedulemay include days, evenings, weekends, holidays and mayvary fromweekto week as wellasoccasional overtimewhenapprovedbymanagement. Works40hoursperweekormorewhenrequired. NOTE:Theabovestatements areintendedto describe thegeneral natureandlevelofwork performed by anemployee in thisposition. These statements arenotto beconstrued asan exhaustivelistofallresponsibilities,duties,andskillsrequired ofemployees inthisposition. #J-18808-Ljbffr Goodwill Industries of Central Oklahoma,