Teller Retail Banker

Job Overview Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well‑rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key Responsibilities Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. Processing transactions, opening accounts, and performing account maintenance. Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Qualifications Minimum of 3 years of relevant and transferable sales and/or customer service experience; OR an Associate’s degree with 1 year of relevant experience; OR a Bachelor’s degree. Previous in‑store banking experience is preferred, but not required. Must be positive and engaging. High School Diploma or equivalent required. Full‑time work status. No supervisory responsibility. Little to no overnight travel expected; may be required to cover nearby branch locations up to 45 miles. Working conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. This job description is not intended to be a comprehensive listing of activities, duties, or responsibilities. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. Benefits Strong culture built on Core Values: Integrity, Ownership, Service and Community. Employee Stock Ownership Plan (ESOP) – be an owner and share in the growth of Woodforest. 401(k) Company Match: Woodforest adds 50¢ for each $1 you save (up to 6% of eligible pay). Opportunities for long‑term growth and professional development. Banking products & services providing convenience, financial savings, and enhanced support. Competitive base pay with regular compensation reviews. Paid time away – Branch Banking employees are offered PTO; corporate employees are offered paid vacation and sick time. Medical coverage: 12 comprehensive plans available at an affordable cost. Short‑term and long‑term disability & Life, AD&D Insurance fully paid by Woodforest. Well‑being Program (Employee Assistance Program) to help you take care of your physical, mental, and financial health. Resource Champions available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, community involvement, and financial literacy education. Location and Schedule Primary Location: Ohio – London. Full‑time schedule. Work Locations: 375 Lafayette St, London, OH 43140. Equal Employment Opportunity Woodforest National Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state, or local laws. #J-18808-Ljbffr