Office Manager - State Farm Agent Team Member

Office Manager - State Farm Agent Team Member Full Time in Huntsville, AL Bonus based on performance Free food & snacks Training & development Signing bonus As Office Manager with Shon Henry Insurance and Financial Services, Inc, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Shon Henry Insurance and Financial Services, INC is eager to bring aboard your collaborative presence. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Ensure the office is well-maintained and continuously equipped to successfully meet customer needs and to market relevant products. Experience in customer service required Experience in managing customer service preferred Able to work in and manage a team environment Experience in Windows computer applications State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Join a community of good neighbors Make a difference in your community every day.