ERP Senior Specialist Advisor

Req ID: 388764

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ERP Senior Specialist Advisor to join our team in Mumbai, Mahārāshtra (IN-MH), India (IN).

Engagement Type: Contract Experience Level: Mid-Level (typically 6–10 years)

Position Overview The OTC Project Manager will lead the order-to-cash workstream, covering sales order processing, billing, accounts receivable, and collections. This role ensures the redesign and implementation of OTC processes support business continuity and improved customer experience.

Key Responsibilities

• Develop and manage the project plan, timeline, and deliverables for the Order to Cash workstream.
• Schedule and facilitate status meetings, domain meetings, steering committee and workshop specific to OTC.
• Partner with sales operations, billing, and credit/collections teams to define future-state processes and requirements.
• Coordinate configuration, testing, and validation of order management, billing, and AR modules.
• Manage customer master data readiness activities in coordination with the Data workstream.
• Track dependencies with other workstreams (e.g., R2R for revenue recognition, Data for customer master).
• Lead status meetings, prepare reporting, and support steering committee updates for O2C.
• Coordinate UAT planning and execution with business stakeholders and end users.
• Support training, communications, and change management for O2C process changes.

Program-Level Responsibilities (applicable to all six roles):

• Adhere to AmpliFi program governance, PMO standards, and reporting templates/cadence.
• Participate in cross-workstream coordination meetings to manage interdependencies.
• Escalate risks and issues through defined program governance channels.
• Support overall cutover planning, go-live readiness, and post-go-live stabilization for assigned domain.

Required Qualifications

• Bachelor's degree in Business, Finance, Supply Chain, or related field.
• 6–10 years of project management experience, including at least 3 years in order management, billing, or accounts receivable transformation.
• Familiarity with ERP OTC modules (e.g., Oracle Order Management).
• Understanding of end-to-end order-to-cash cycles, revenue recognition basics, and credit/collections processes.
• PMP, PRINCE2, or equivalent certification preferred.
• Strong stakeholder management skills, particularly with commercial and customer-facing teams.
• Excellent written and verbal communication skills in English.
• Proficiency in project management tools (e.g., Jira, Smartsheet) and collaboration platforms (e.g., MS Teams, SharePoint).
• Ability to work across time zones with global stakeholders (onshore/offshore coordination).
• Strong facilitation, negotiation, and conflict-resolution skills.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, 

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