Senior Customer Success Manager — SMB & Midmarket
Benepass
Benepass is seeking two Senior Customer Success Managers to oversee SMB and mid-market client portfolios. You will own the customer lifecycle from onboarding to ongoing success planning, drive platform adoption, and identify growth opportunities in collaboration with sales. You will monitor health metrics, communicate feedback to product and engineering, and help shape the roadmap. This fast-paced startup rewards relationship-building, clear communication, and adaptability. #J-18808-Ljbffr Benepass
- Lyra is seeking a seasoned Customer Success Manager I to own and nurture relationships with SMB employer customers (500-1,500 lives). You will lead renewals, drive expansions, and deliver value through data-driven reviews, partnering across product, clinical, and marketing...Suggested
$81.6k - $120k
...About The Role We are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and growth across a portfolio of our highest-value and complex SMB customers. This is a high-touch, relationship-driven role focused on delivering...SeniorHourly payFlexible hours- ...connect directly with their customers. The Sauce team pools... ...delivery system for successful local restaurants and chains... ...for a Customer Success Manager (CSM) to help secure... ...and escal… Serve as a senior-level escalation point... ..., or multi-location SMB accounts is strongly preferred...SeniorLocal areaRemote workFlexible hours
$140k - $160k
...Customer Success Manager At Vantage, we're passionate about building a cloud cost transparency platform that helps enable everyone from developers... ...to efficiently manage a wide portfolio of accounts from SMB up to large enterprise accounts ~ Strong emotional intelligence...SeniorRemote work- A leading SaaS company based in New York seeks a Manager of Customer Success to lead and scale success programs for mid-market and SMB customers. This role involves managing a team of Customer Success Managers, driving retention and expansion metrics, and designing playbooks...Suggested
- ...put the global economy within everyone's reach while doing the most important work of your career.About the teamStripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This...Senior
$130k - $150k
...hiring a self-motivated and data savvy customer advocate with a natural ability to build... ...and identifying opportunities to drive success.Leverage data insights to assess engagement... ...about building relationships and managing stakeholders as your authentic self Unafraid...SeniorWork at office$82.5k
...Senior Account Executive, SMB San Francisco, CA • New York, NY • United States... ...At Figma: Create and manage a pipeline of SMB accounts... ...in both new and existing customers (500 Align with key decision... ...Demonstrated experience successfully managing high volume sales...SeniorMinimum wageFull timeLocal areaFlexible hours2 days per week$153.85k - $181k
...software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting... ...page.The Team You’ll Work WithWe’re looking for exceptional Customer Success Managers to own and manage portfolios of existing Private...SeniorFull timeContract work$134k - $252k
...was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.THE ROLEAs a Senior Customer Success Manager (CSM), you will serve as a trusted advisor and customer advocate, personalizing the Everpure and Portworx experience for...SeniorWork at officeFlexible hours- ...and AI skills essential for 21st-century success. By providing practical, engaging learning... ...action, transparency, ownership, and customer focus. We are seeking individuals that thrive... ...encourage you to apply!Responsibilities:Manage the customer lifecycle from onboarding to...SeniorWork from homeFlexible hours
$120k - $140k
...matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing... ...-oriented team member join Dataseat’s (dataseat.com) Customer Success team in New York. We’re looking for a client-focused, data-...SeniorWork at officeLocal areaRemote work3 days per week$115k - $125k
Senior Customer Success ManagerDrive CB Insights' growth as part of our Customer Success team.The role you'll play:The CB Insights Senior Customer Success Manager (or as known at CB Insights, a Forward Deployed Strategist) is responsible for maintaining a portfolio of...Senior$104.33k - $156.49k
...future where trusted data becomes a transformative force for business and society. The ChallengeWe are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from...SeniorWork experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week$80k - $140k
...locations listed for the role. Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation,...SeniorWork at officeLocal areaFlexible hours$110k - $130k
...advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?As a Senior Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week on,...SeniorWork at officeWorldwide3 days per week$123.1k - $273k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust.... ...expertise, and tools to stay agile.As a Customer Success Manager, Senior Manager (CSM Senior Manager), you will serve as a named...SeniorFull timeWork experience placementWork at officeFlexible hoursWeekend work3 days per week- ...About the job Senior Customer Success Manager About This Role We are looking for a Senior Customer Success Manager with 5+ years of experience to own and grow a portfolio of 130-150 school partnerships at AI Health Tech company. Become a part of a fast-growing...SeniorWork at officeRelocation3 days per week
$115k - $130k
Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in New York City.As a Senior CSM at Dealpath, you'll own a portfolio of enterprise and strategic accounts, typically 30 to 40, for firms like Blackstone, MetLife, and Nuveen...SeniorContract workWork at officeFlexible hours- ...Customer Success Manager New York, USA Please note this role requires you to be able to commute twice a week to New York. Duffel... ...a real impact. About the role We're looking for a Senior Customer Success Manager (CSM) to help our customers get the...Senior
- ...Senior Customer Success Manager Optimize Partners is an executive search & consulting firm for technology focused organizations. Our client, a fast growing B2B SaaS company, in the business process improvement software space, is looking to hire a Senior Customer Success...Senior
$71k - $118.3k
...2002, empowering organizations to build successful workforces and create a purposeful workplace... ...link: About our Team: The Customer Success & Delivery team sits at the heart... ...Leadership Team, the Onboarding Customer Success Manager is responsible for onboarding and...Senior$140k - $170k
...style performance marketing to the fastest-growing segment in media. About the Role You'll join the Customer Success team as a Senior Customer Success Manager, owning the end-to-end relationship with Vibe's fastest-growing enterprise advertisers. This role sits at...SeniorImmediate start$120k - $135k
...blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business... ...and driving revenue through enhancing clients’ workflows. Customer Success will be a newly created function and extension of our AM team...SeniorSummer workLocal areaWorldwideFlexible hours$120k - $140k
...location, no matter who, what, or where a customer is. With 30 offices across the globe and... ...join Dataseat's (dataseat.com) Customer Success team in New York. We're looking for a client... ...their business goals and challenges Manage end-to-end campaign execution, including...SeniorWork at officeLocal areaRemote work3 days per week$95k - $108k
...universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's... ...work to do. Come join us at the heart of trust! As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor...SeniorWork at officeWorldwideFlexible hours$190k - $215k
...Senior Customer Success Manager Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens...SeniorFull timeTemporary work- Job Title For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range...Senior
$110k - $120k
...Fitch Solutions is currently seeking a Senior Customer Success Manager based out of our New York office. Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify...SeniorTemporary workWork at officeImmediate start3 days per week- ...accuracy, and consistency of dental care globally. The Role We are seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Success team. The Customer Success Manager (CSM) is responsible for cultivating and maintaining strong...Full timeRemote workWorldwideFlexible hours
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