Sales Customer Experience Associate - Non-Commission
Green Front Furniture Store Inc.
Sales Customer Experience Associate
Green Front Furniture, a destination for unique and high-quality furniture, is seeking a Sales Customer Experience Associate to join our Farmville team. This flexible, floater position supports sales teams across multiple showroom buildings, helping customers navigate selections and ensuring a welcoming, knowledgeable, and seamless experience from start to finish.
Key Responsibilities
- Support sales teams across multiple showroom buildings based on business and customer needs.
- Welcome and engage customers, helping them identify furniture that fits their style, space, and needs.
- Provide knowledgeable, attentive service throughout the customer experience.
- Manage multiple customer and team priorities in a fast-paced retail environment.
- Work independently while collaborating with sales team members to support company goals.
- Respond professionally to customer concerns and challenges, focusing on practical solutions and positive outcomes.
- Develop a strong understanding of Green Front products, services, and sales processes.
- Adapt quickly to different showroom environments, customer needs, and sales opportunities.
Qualifications
- Previous customer service, retail, or other customer-facing experience required; furniture or design-related sales experience is a plus.
- Strong interpersonal and communication skills with a genuine focus on customer service.
- Flexible and adaptable, with the ability to work effectively across different teams and showroom environments.
- Comfortable managing multiple priorities and solving problems independently.
- Ability to work Saturdays and holidays as required.
- Proficiency with Microsoft Office and Google Workspace; experience with ERP and POS systems preferred.
- NetSuite experience is a plus.
What We Offer
- A collaborative, team-focused work environment.
- Opportunities to learn, grow, and develop within Green Front.
- The opportunity to work with distinctive, high-quality furniture and customers from near and far.
If you are customer-focused, adaptable, and enjoy helping people find the right solutions for their homes, we'd love to hear from you.
Green Front Furniture Store Inc.Vacancy posted 1 day ago
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