Collections Specialist
$60k1-800 Hansons, LLC
Are you skilled at problem-solving, customer communication, and account management? Join a growing company that values teamwork, employee wellbeing, and career growth. Hansons is seeking a driven and detail-oriented Collections Specialist to help manage customer accounts while delivering outstanding customer experiences.
If you thrive in a fast-paced environment and enjoy helping customers find solutions, this could be the perfect opportunity for you! Why Join Us? Earn up to $60,000/yearWeekly Pay
Health benefits available after 30 days
401(k) with company match after 90 days
Paid time off with unlimited rollover of unused hours
Holiday pay available after 30 days
Positive, culture-focused workplace
Join employee committees dedicated to company fun and employee wellbeing
Growth opportunities within a stable and expanding company What You'll Do Customer Account & Collections Support
- Communicate with customers regarding overdue balances
- Negotiate payment arrangements and account resolutions
- Monitor delinquent accounts and identify payment issues
- Process customer payments and maintain accurate records
- Research returned payments, chargebacks, and discrepancies
- Coordinate with collection agencies or legal resources when needed
- Deliver professional and positive customer interactions throughout the process
- Maintain customer account documentation and reporting
- Perform account reconciliations and payment research
- Provide updates and reporting to leadership
- Help improve processes and identify operational efficiencies
What We're Looking For
• Previous collections, accounts receivable, customer service, or related experience preferred
• Strong communication and negotiation skills
• Organized with strong attention to detail
• Ability to multitask and manage priorities effectively
• Professional, dependable, and team-oriented mindset
• Microsoft Office and computer proficiency preferred Location Corporate Office - 977 E. 14 Mile Road Troy, MI At Hansons, we believe great employees create great customer experiences. We're committed to building a workplace where employees feel supported, valued, and empowered to grow. Apply today and take the next step in your career! #HansonsHP
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Vacancy posted 1 day ago
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