Phlebotomist I

Patient Services Representative IPay Range $19.85hr - $21.26hrJob Overview:The Patient Services Representative I represents the face of the organization to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Patient Services Representative I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The Patient Services Representative I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The Patient Services Representative I will demonstrate leadership behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy in patient information.Responsibilities:Under the direction of the area supervisor, perform daily activities accurately and on time.Maintain a safe and professional environment.Perform forensic and clinical specimen collection and processing duties following established practices and procedures with confidence.Maintain required records and documentation.Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.Requirements:Ability to provide quality, error-free work in a fast-paced environment.Ability to work independently with minimal on-site supervision.Excellent phlebotomy skills, including pediatric and geriatric.Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.Required Education:High school diploma or equivalent required.Medical training, such as medical assistant or paramedic training, preferred.Phlebotomy certification preferred, and required in California, Nevada, and Washington.Work Experience:Minimum of 6 months experience required.One or more years of phlebotomy experience preferred.Customer service experience in a retail or service environment preferred.Keyboard and data entry experience required.