Lead Field Service Technician
Honeywell
Lead Field Service Technician
As a Lead Field Service Technician here at Honeywell, you will take a pivotal role in leading and supporting field service activities to ensure the highest level of service delivery and customer satisfaction. You will leverage your technical expertise to troubleshoot, maintain, and repair advanced building automation systems, while guiding and mentoring junior technicians.
You will report directly to our Field Service Supervisor, and you'll work out of our El Paso, TX location on a Hybrid work schedule.
In this role, you will impact the operational efficiency and reliability of building automation systems, directly contributing to the safety, energy efficiency, and productivity of our customers' facilities.
Key Responsibilities
- Lead and support field service technicians in the installation, maintenance, and repair of building automation systems.
- Troubleshoot complex technical issues and provide effective solutions to ensure minimal downtime for customers.
- Provide technical guidance and training to junior technicians to enhance team capability and performance.
- Collaborate with cross-functional teams to drive continuous improvement initiatives and optimize service delivery.
- Maintain accurate service records and ensure compliance with company policies and regulatory requirements.
Qualifications
Benefits of working for Honeywell
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more
You must have
- Proven experience in field service technician roles, preferably in building automation or related systems.
- Strong technical knowledge of building automation systems, sensors, control systems, and energy management technologies.
- Proficiency in troubleshooting and repairing complex electronic and mechanical systems to ensure optimal performance.
- Experience with diagnostic tools and software used in building automation system maintenance and repair and fire alarm systems.
We value
- Associate degree or technical certification in electronics, HVAC, or related field.
- Experience leading or mentoring field service teams.
- Knowledge of safety standards and regulatory compliance in building systems.
- Ability to work independently and manage multiple service calls efficiently.
- Strong problem-solving skills and a customer-focused mindset.
About Honeywell
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more
The Business Unit
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more
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