Service Support Analyst
$35 per hourStellar Professionals
We Are Hiring: Service Support Analyst (PC Refresh & Asset Management)
We are seeking a Service Support Analyst to assist with a 1,000-unit PC hardware refresh project and handle end-to-end IT asset lifecycle management. This position splits time between hands-on PC swap-outs, staging/imaging equipment, receiving hardware shipments, and conducting surplus asset disposal.
- Location: Onsite
- Role Type: Temporary Staff Augmentation (Approx. 7-Month Duration)
- Compensation: Maximum Rate $35.00/hour
Key Responsibilities
- PC Refresh & Swap-Outs: Perform hands-on desktop/laptop replacements, user profile migrations, and system cutovers for end users.
- Imaging & Prepping: Unbox, inventory, image, and configure Intel/AMD-based PCs running Windows OS and Microsoft 365.
- Asset & Surplus Management: Receive incoming IT hardware, track inventory, tag assets, and prepare end-of-life hardware for surplus disposal.
- User & Peripheral Support: Set up and troubleshoot network/LAN-attached printing and scanning devices while delivering customer service to technical and non-technical staff.
Required Skills & Qualifications
- Hardware Refresh & Swap-Outs: 2+ years of hands-on experience conducting PC hardware replacements and deployments.
- Technical Support: 2+ years of experience supporting Intel/AMD-based hardware, Windows OS, Microsoft Office, and M365 suite.
- Network & Directory Basics: 2+ years of experience with Active Directory, automated desktop management tools, and LAN-attached printers/scanners.
- Customer Service: 2+ years of experience delivering end-user technical support with strong communication skills.
- Physical Requirements: Ability to lift and move boxes weighing 30+ pounds independently.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Service Support Analyst in Raleigh, NC vacancy
- ...GorusuCompany: SRI Tech SolutionsRole: L1 Support AnalystLocation: Primary : Austin,... ...tX or Raleigh , NC Day 1 onsiteL1 Support Analyst, focusing on app review processes with potential... ...• Knowledge base / SOP documentation • Service desk / Help deskL1 support • Tier 1 support...SuggestedFull time
$71.6k - $119.4k
...with strong analytical, reporting, and operational expertise, supporting royalty and content analytics across a dynamic, cross-functional... ...and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets...SuggestedLocal areaLexisNexis Risk Solutions
Raleigh, NC1 day ago$68.4k
...provides analysis in the development and support of projects and data analysis.... ...demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in... ...primarily out-of-the office selling products/services (sales employees) Never Physical...SuggestedFor contractorsWork at officeLocal areaHighmark Health
Raleigh, NC5 days ago- ...Technical Support AnalystRaleigh, NCAt Bandwidth, we shape how the world connects. We're... ...reach. The voice, messaging, and emergency services infrastructure behind the brands and... ...We Are Looking ForThe Technical Support Analyst will provide technical support to customers...SuggestedLocal areaShift work
Bandwidth
Raleigh, NC2 days ago - ...About the job IT Support Analyst Typical Experience: 12-36 months **This is a remote position. The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and service requests. Service Desk Technician IIs provide consultation...SuggestedWork experience placementWork at officeRemote workWeekend work
Nanosoft Consulting
Raleigh, NC2 days ago - ...IT Technical Support AnalystThis position is not eligible for visa sponsorship. Applicants... ...Essential Job DutiesThe IT Technical Support Analyst plays a critical role in delivering... ...abilities, and a high level of customer service in a fast-paced academic and clinical environment...Full timePart timeWork at officeRemote workRelocationFlexible hours
North Carolina State University
Raleigh, NC2 days ago - ...Serve as the primary onsite technical support resource for the Raleigh office and provide remote support across FMI Troubleshoot hardware... ...Experience supporting Microsoft 365 and using an IT service management or ticketing platform Experience with endpoint deployment...Full timeWork at officeRemote work
Jobtailor
Raleigh, NC2 days ago - ## Technical Support AnalystApplylocations: Raleigh, NCtime type: Full timeposted on: Posted... ...recognition for our excellent customer service and products and we were recently recognized... ...a well-rounded Technical Helpdesk Analyst to join our talented and passionate Customer...Hourly payWork at officeRemote workMonday to FridayWeekend workAfternoon shift
SoftPro
Raleigh, NC4 days ago - ...customers by addressing their Enterprise Risk Management needs. The Support Analyst will be accountable for driving the resolution of product... ...equivalent years of experience 2+ years technical customer service experience preferred High energy, can-do attitude, with...Work at officeRemote workFlexible hours
Abrigo
Raleigh, NC5 days ago - A leading marketing agency is seeking a Marketing Data Analyst to leverage data in driving advertising and marketing strategies. The ideal candidate will possess a passion for analyzing campaign performance, with a strong background in data tools like Google Data Studio...Remote job
- VAST Data is hiring a Data Analyst, Customer Success to join our growing analytics team in Raleigh. You will build analytics and dashboards to deliver actionable insights on core customer success metrics and partner with stakeholders to improve reporting, data quality,...
- About the job Marketing Data Analyst (Remote) Allied Global Marketing is a leading full-service entertainment , culture , and lifestyle-marketing agency. We build... ...bottom-line results. An integrated approach is supported by our on-the-ground network of 24 offices and over...Remote jobLocal area
- ...operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.... ...what's next? #JoinTheBandWhat We Are Looking For:A Product Support Analyst will be the first point of contact for customers experiencing...Shift workAfternoon shift
- ...Job Description Job Description Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly regulated, mission-critical environment...Flexible hours
Skylimit Systems
Raleigh, NC5 days ago - FMI Corporation seeks an IT Technical Support Analyst to provide onsite Raleigh support and remote help across FMI offices. You will troubleshoot Windows, Microsoft 365, devices, and conferencing tech, manage Halo ITSM tickets, and deploy devices via Intune. The role supports...Remote work
- ...closing process items. Accurately document all customer issues, resolution steps, and gather feedback in support tracking software. Maintain a high level of customer service and handle multiple priorities across multiple products. Perform additional duties as assigned....Hourly payWork at officeRemote work
- TEKsystems is seeking a Senior IT Support professional for on-site, contract-to-hire work at two NC locations. The role focuses on server management, Active Directory, Windows 11, and hardware support. Some travel to the Southeast may be required, with core hours 8am-5pm...Contract workMonday to Friday
- NC State University’s CVM IT team seeks an IT Technical Support Analyst to deliver advanced desktop support to faculty, staff, and students. You will resolve complex issues, manage enterprise endpoints, and assist with infrastructure projects in a fast-paced academic setting...
- ...Lenovo is seeking a Business and Data Analyst to join the Global Media, Reporting Analytics Center of Excellence (COE) and help accelerate a transformation into a performance- and data-driven Marketing organization. As a bridge between business needs and data engineers...
Lenovo
Raleigh, NC1 day ago - Cayenta, a division of Harris, is seeking a Support Analyst to investigate and resolve complex issues across CIS applications and integrations. You will collaborate with Environment Specialists, Product Management, and R&D to deliver accurate solutions while leveraging...Remote job
- A leading global software company is seeking a Messaging Product Support Analyst for second shift to be the first contact for customers experiencing technical issues with SMS/MMS services. The role involves monitoring message deliverability, troubleshooting connectivity...Full timeAfternoon shift
- ...the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical... ...Security applications from an on-going support perspective as well as lifecycle and... ...System and Unit Test Plans Experience with Service Transitions from Projects to Production...Immediate start
- ...Specialist resource for a 12-month engagement to work with the Service Desk Team. Responsibilities: Serves as a technical resource on... ...necessary corrections, and/or assist others with resolutions. Supports end user password resets. Instructs users via phone and/or email...Work experience placementWork at officeLocal area
- LexisNexis Risk Solutions is seeking a detail-oriented analyst to support royalty and content analytics across finance, content, legal, and commercial teams. You will deliver timely reporting, analyze large datasets, and drive actionable insights to improve decision-making...
- IXL in Raleigh is seeking an Associate Customer Support Analyst to provide outstanding customer service for Teachers Pay Teachers. The role involves supporting customers, troubleshooting issues, and gathering feedback to enhance products. The ideal candidate has a BA/BS...Full time
$35 - $45 per hour
Job Description A TEKsystems client is looking for Senior IT Support on site for a long term need. This person will be the only support... ...and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive...Contract workTemporary workRemote workMonday to FridayFlexible hours- Advyzon seeks a Trading Analyst to support financial advisory firms using Quantum, our trading and rebalancing platform. This client-facing role helps advisors operate with confidence during time-sensitive workflows. You will collaborate with multiple teams to ensure smooth...
- Bandwidth is seeking a Technical Support Analyst in Raleigh to resolve software, hardware, and networking issues, ensuring high customer satisfaction. You will work with Local and Wide Area Networks, VoIP, and SMS/MMS to troubleshoot and escalate as needed. The role emphasizes...Local area
- Bandwidth is seeking a Technical Support Analyst to assist customers with software, hardware, and networking issues. The role emphasizes resolving... ..., reproduce issues, and verify resolutions while meeting service levels and quality metrics. #J-18808-Ljbffr Bandwidth...Local area
- ...Help Desk Technician for a fully remote role with a contract-to-hire path, based out of Raleigh, NC. You will provide first-line IT support to end-users, handling password resets, software installations, and hardware troubleshooting, while escalating complex issues as...Contract workRemote work
TEKsystems
Raleigh, NC2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Support Analyst. Be the first to apply!
Related searches
- operations support technician Raleigh, NC
- product support technician Raleigh, NC
- senior technical analyst Raleigh, NC
- systems support technician Raleigh, NC
- user support analyst Raleigh, NC
- junior IT service management analyst Raleigh, NC
- technical support specialist Raleigh, NC
- remote support technician Raleigh, NC
- help desk assistant Raleigh, NC
- personal computer support technician Raleigh, NC