Assistant General Manager Kirkland

Assistant General Manager

Restore Kirkland is seeking an Assistant General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you. As an Assistant General Manager, you'll play an integral role in cultivating and maintaining the Restore culture. You'll have the opportunity to assist in developing a team, training and coaching them to be successful wellness professionals, and become part of the health and wellness community. This is your chance to join Restore on a mission to help people do more of what they love through our innovative, science-backed wellness services. Location: Kirkland Job Type: Full Time Compensation: $25-$28/hr

Responsibilities

• People Management
• Assist in cultivating a team environment that provides exceptional customer service while working to ensure all staff members perform at a high level.
• Lead and influence staff through motivation and leveraging individual strengths to ensure customer satisfaction and maximum productivity.
• Assist in the management of disciplinary actions involving all Restore employees.
• Oversee the onboarding and training of all new non-medical employees.
• Adapt your team to new system procedures, education, and performance expectations.
• Operations Management
• Ensure all opening and closing procedures are followed, stepping in to complete as needed.
• Maintain a safe, clean and secure environment for all guests and employees.
• Continuously improve operational execution through attention to detail and adherence to Restore operating standards and philosophies.
• Act as the point of reference for general issues/concerns that may arise.
• Serve as an expert on Restore products and services.
• Operate as an example, coach, and guide for the team's technical skills, sales strategy, and orientation toward hospitality and education.
• Work collaboratively with all managers to improve the store's overall effectiveness and efficiency.
• Proactively identify and address difficult situations, manage conflict confidently and escalate issues appropriately.
• Make timely and effective decisions regarding customer service issues.
• Work a minimum of one weekend day per week.
• Ensure all company-wide initiatives are executed in your store.
• Sales & Marketing
• Check-in with Restore members regularly to ensure they're achieving their health and wellness goals.
• Deliver individual sales goals and motivate your team to reach their targets.
• Work collaboratively to manage and exceed all sales goals for the entire team.
• Assist with store marketing and community outreach.
• Responsible for meeting performance metrics (KPI's), revenue, ordering, inventory, payroll, cost controls, and facility maintenance.
• Plan and promote special events for the store each month using Restore tools for effective outreach and community involvement.

Qualifications

• You've obtained an undergraduate degree or higher.
• You love the sales process and have a proven track record of B2B sales.
• You have at least one to three years of management experience.
• You're passionate about fitness, athletic achievement, and general health and wellness.
• Your verbal and written communication skills are on point.
• You're a numbers person and can deliver action plans based on key metrics.
• You embrace a supportive leadership role and are also a strong team player.
• You're driven to meet monthly, quarterly, and annual financial goals for yourself and your team.
• You get joy and fulfillment from helping people feel better and live healthier lifestyles.
• You place importance on ethics and integrity and exhibit this every day.

Why You'll Love Working With Us

• Pioneering Wellness: Be part of an industry leader shaping the future of wellness.
• Impactful Care: Deliver medical excellence that transforms client health and well-being.
• Collaboration & Teamwork: Work alongside a supportive team that values professionalism and service.
• Employee Wellness: Enjoy complimentary access to Restore's cutting-edge therapies.
• Career Growth: Access leadership and clinical development opportunities within a growing brand.

About Restore Hyper Wellness

Restore Hyper Wellness is the award-winning creator of Hyper Wellness®—a revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best. By joining Restore, you become part of a movement dedicated to helping people expand their potential and do more of what they love. Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation: $25.00 - $28.00 per hour