Care Coordinator Resilient Recovery
HealthRIGHT 360
JOB SUMMARYHealthRIGHT 360 a nonprofit organization and a family of programs is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services including mental health care residential and outpatient substance use treatment and primary health services. Additionally we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health we empower individuals to overcome challenges by addressing social determinants of health fostering resilience and facilitating Resilient Recovery Program provides youth and adults with substance use and co-occurring mental health services in the form of individual and group counseling and care coordination. This program is committed to working with underserved communities from a variety of backgrounds. We strive to meet the ongoing needs of individuals struggling with mental health issues substance use disorders and co-occurring mental health Coordinators are an important part of the San Mateo County Outpatient Program. Utilizing a trauma informed approach they are responsible for assessing adult and youth client needs and strengths to collaboratively create treatment plans/problem lists with their clients that support their health and recovery. The care coordinator/counselor will provide individual and group counseling to adults and youth; deliver evidence-based curricula in accordance with program specific requirements. Care Coordinators assists clients in navigating systems of care while providing a supportive treatment environment. May work weekends and holidays as RESPONSIBILITIES Individual Treatment Responsibilities:Facilitates intakes/orientations comprehensive assessments individualized treatment planning crisis collateral case management and individual counseling sessions with clinical support and counseling to assist clients in meeting their treatment goals including providing feedback setting boundaries and celebrating links clients to both internal and external resources based on their treatment needs and follows up on the progress/ Setting Responsibilities:Facilitates group counseling sessions and teaches classes on various treatment-related screenings and intake assessments to determine clients eligibility and ASAM level of care crisis intervention and communicates with treatment team as unforeseen situations and attends required training and discharge planning in collaboration with the rest of the treatment with certifying agency requirements for registration/certification and facilitates client celebrations and special work one weekend day based on rotating schedule to facilitate the scheduled weekend work at agencys main office and in addition to co-location sites which may include schools community health centers in-home and partner Responsibilities:Collaborates with each caseload client and other available internal and external resources to develop/maintain treatment plans/problem lists transition/discharge plans progress notes and appropriate updates in support of the health and recovery needs of the documents all individual and group counseling sessions intake and assessments completes discharge paperwork and referrals in a timely manner as required by DMC and accurate records by entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating participate in Peer Chart/ Utilization Reviews for preparation of program audits. Will adhere to documentation policies and procedures set forth by Compliance responsive and proactive in all correspondences with referring parties such as behavioral health providers probation social workers and the Quality Improvement Dept. via treatment status reports phone calls faxes to records updates and corrections in a timely manner to ensure documentation compliance and assist in providing written progress reports/narratives to Clinical Program Manager or Directors as and Coverage Responsibilities:Must meet productivity standards as set forth by the organization the minimum being 50% coverage during absences or unplanned events by coordinating with team members and workload as necessary to ensure uninterrupted service delivery including stepping in to provide support during peak demand times or staff to the programs scheduling protocols to maintain appropriate client-to-provider perform other duties as Certification and Experience High School diploma or equivalent OR associate degree in a related field/Must be registered as an Alcohol and Other Drug Counselor or as an SUD Counselor with CA approved certifying agency (CCAPP CADTP or CAADE).First Aid Certified within 30 days of Certified within 30 days of bachelors degree in related 1 year of SUD experience working in outpatient settings of Gender Responsive and Trauma Informed principles and Culturally responsive and able to work with a diverse proficiency with Microsoft Office applications specifically Word Outlook and Internet working successfully with issues of substance abuse mental health criminal background and other potential barriers to economic of the principles of client-centered strength-based practice (including the principles of the recovery model and trauma-informed practice).Understanding of harm reduction and experience working with recovering individuals and their impacted family of cultural stigmas of counseling and treatment of principles and techniques of social work case management crisis intervention client centered counseling and group of child of and experience with substance abuse services in the with clinical documentation and EHR and experience with Medi-CAL documentation standards of mental health recovery and evidence-based practices REQUIREMENTSIn an 8-hr workday employee is required to perform work:Sitting6HrsStanding1HrsWalking1HrsDrivingOccasionallyIn an average month employee must travel out of town Often (>2x) Sometimes (<2x) NeverIn an 8-hr workday employee must:Not at allOccasionally(1/4-2½ hrs.)Frequently(2½-5½ hrs.)Continuously(5½-8 hrs.)Bend/stoopClimbReach above shoulder levelKneelBalancePush/pullSquatCrawlCrouchLift*Carry*** Usual number Maximum number520lbslbs** Usual number Maximum number520lbslbsJob requires:Working at heights Yes NoExplainOperating heavy machinery Yes NoWhat typeOperating desk machines Yes NoWhat typeComputer fax printer phonePrecise manual dexterity Yes NoExplainAbility to precisely and accurately transmit written data input dataExposure to extreme heat cold humidity Yes NoExplainExposure to dust fumes gases chemicals Yes NoExplain
Required Experience:
IC
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